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Amazon UK Reviews

4.78 Rating 11,522 Reviews
96% of reviewers recommend Amazon UK
Company Reviews
5
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737 Review Views (past 24 hours)
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60 Review Views
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 2 New Reviews Written
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39 Review Views
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85.35%
9834 Reviews
10.87%
1252 Reviews
1.72%
198 Reviews
0.75%
86 Reviews
1.32%
152 Reviews
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Popular Questions:

Delivery

How does Amazon UK deliver? How long does Amazon UK take to deliver? Does Amazon UK deliver on time? How is accuracy and good condition of items delivered by Amazon UK?

Customer Service

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Categories:
Appliances
Electronic Retailers
Home Appliances

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier, Own Driver, Postal Service
delivery methods
Next Day
average delivery time
96%
on-time delivery
Greater than 92%
accurate and undamaged orders
Customer Service
Telephone, Live Chat, Email
communication channels
Under an hour
queries resolved in
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Dawn Angela Tozer
Verified Reviewer
"I always use Amazon ..the prices are good..choice is good and delivery is always on time and the parcel is always left where we want it to be.Really happy with Amazon and will continue to use them"
Helpful Report
Posted 13 hours ago
Are you Amazon UK? Gain access to your dashboard so you can reply to this review. Free Access
Jane Smith
Unverified Reviewer
"Very good service and arrived very quick especially at Christmas time"
Helpful Report
Posted 14 hours ago
Guest
Unverified Reviewer
"Fast delivery and cheaper than high street retailer"
Helpful Report
Posted 15 hours ago
Lulu
Unverified Reviewer
"I am always satisified with delivery and competative pricing from Amazon."
Helpful Report
Posted 22 hours ago
Chris Grantbear
Unverified Reviewer
"Prompt deliveries to Greece, great customer service and support."
Helpful Report
Posted 1 day ago
Gareth Creighton
Unverified Reviewer
"Mostly great experinces with Amazon. Have the odd glitch with prime when something turns up a day late but theyre usually on the money most times."
Helpful Report
Posted 1 day ago
Yaszoro
Unverified Reviewer
"ITS my second time to boost it was good and with this man was better."
Helpful Report
Posted 1 day ago
Anonymous
Unverified Reviewer
"I had to take over with a dispute with my daughters boyfriend as he was getting nowhere with his item problem, within 5 mins and pointing out there legal responsibility he was refunded and had an apology"
Helpful Report
Posted 1 day ago
Omoefe Agbahomovo
Unverified Reviewer
"it's always been a pleasure shopping on Amazon. they have a wide range of products with varying prices to choose from. Cannot fault the organisation and applaud it's owner, well done for helping out the low wage earner"
Helpful Report
Posted 1 day ago
Mr Adamson
Unverified Reviewer
"I re-ordered Aspectek Predator Eye Pro Animal Deterrent Nightlights (bright red cats-eyes that flash in the garden at night). Price was good though I had to buy something else to reach the Free-Postage limit. It's hard to find something on Amazon for £3.33 by the way. Nightlights arrived 2 days earlier than promised, good service."
Helpful Report
Posted 1 day ago
Cindy Kent-winsley
Unverified Reviewer
"They deliver on time and step in if there's a problem"
Helpful Report
Posted 2 days ago
Pauline Belo
Unverified Reviewer
"Since October last year, I order some products and part of the delivery has been made but the remaining items still have not arrived. I have been unable to contact them as there is no email or telephone number available on site"
Helpful Report
Posted 2 days ago
Elsa
Unverified Reviewer
"simply the best when it comes to returns. I love you Amazon"
Helpful Report
Posted 2 days ago
Lisa Mcleish
Unverified Reviewer
"Unbelievably fast delivery and great communication"
Helpful Report
Posted 2 days ago
Alison L
Unverified Reviewer
"Excellent communication from time of placing order to delivery"
Helpful Report
Posted 2 days ago
James Fraser
Unverified Reviewer
"Great quality and excellent service"
Helpful Report
Posted 2 days ago
Anonymous
Unverified Reviewer
"Very fast delivery and accurate tracking dates"
Helpful Report
Posted 2 days ago
Barry Ireland
Unverified Reviewer
"Never had a problem with Amazon always a first class service every time"
Helpful Report
Posted 3 days ago
Anonymous
Unverified Reviewer
"Always using amazon for buying every stuffs online because of my busy schedules but today when my delivery was important so used my prime membership to get the stuff in one day their service was so poor and awful that even one star is too much delivery driver updating false statment saying he tried first attempt and customer service providers named monica and robin was ignoring to provide me any help and when i asked for supervisor they put me in hold fo ages... I just hope every important customer and user read this before using amazon and if in emergency buy it from shop instead of trusting this unreliable idiotic liars ...."
Helpful Report
Posted 3 days ago
Anonymous
Unverified Reviewer
"Always using amazon for buying every stuffs online because of my busy schedules but today when my delivery was important so used my prime membership to get the stuff in one day their service was so poor and awful that even one star is too much delivery driver updating false statment saying he tried first attempt and customer service providers named monica and robin was ignoring to provide me any help and when i asked for supervisor they put me in hold fo ages... I just hope every important customer and user read this before using amazon and if in emergency buy it from shop instead of trusting this unreliable idiotic liars ...."
Helpful Report
Posted 3 days ago
Amazon UK is rated 4.78 based on 11,522 reviews
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