Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,408 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,408 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recovered from a £112K scam thanks to HackingProTeam”

Helpful Report

Posted 4 days ago

“One of the best trusted gift card company”

Amazon UK 5 star review on 13th July 2025

Helpful Report

Posted 2 weeks ago

“Thank you”

Amazon UK 1 star review on 13th July 2025

Helpful Report

Posted 2 weeks ago

“Thank you”

Helpful Report

Posted 1 month ago

“I never knew I can get my money back”

Amazon UK 3 star review on 6th June 2025

Helpful Report

Posted 1 month ago

“I consider myself incredibly fortunate to have found FRED MERCY. They are true experts in helping victims of investment fraud. From the very beginning, their team acted swiftly and professionally. They provided valuable resources, clear advice, and constant support throughout the process of recovering my lost funds. What really stood out was their transparency and expertise. They explained each legal step in simple terms and helped me gather the necessary documentation to build a strong case. Thanks to their dedication, I was able to reclaim my hard-earned savings. This entire experience was a painful but eye-opening lesson. It taught me the importance of being extremely cautious when investing online. I’ve learned to always research thoroughly and seek advice from trusted professionals before making any financial commitments. I highly recommend FRED MERCY to anyone who finds themselves in a similar situation—they truly made a difference when I needed it most.”

Helpful Report

Posted 1 month ago

“Amazon Uk Good”

Helpful Report

Posted 2 months ago

“Large selection, easy to buy and quick delivery.”

Helpful Report

Posted 3 months ago

“Order today get it tomorrow, what more could you ask for, Amazon Prime is the best service you can get, Keep up the great work.”

Helpful Report

Posted 3 months ago

“Always shopping here most the time accurate but some have come short but due to my own misread than site”

Helpful Report

Posted 3 months ago

“Very reliable site and trustworthy and everything is accurate”

Helpful Report

Posted 3 months ago

“Excellent at all levels. Great comparison of products. Attentive customer service. They’re big….and still committed.”

Helpful Report

Posted 3 months ago

“Amazon is my go to, been using it conveniently and the package gets to my door step. Will highly recommend”

Helpful Report

Posted 3 months ago

“Jeszcze nie”

Helpful Report

Posted 3 months ago

“I was recently scammed by bitzoy trade, but Paybackintld. Helped me get my money back whatsap +44 7 9085 45298.”

Helpful Report

Posted 3 months ago

“Always there when I need them. I just bought a last minute gift for a relative that lives miles away. When it’s difficult to travel to see them it’s so easy to order via Amazon and have it delivered. Anything is possible even gift wrapping and personal messsge. Brilliant.”

Helpful Report

Posted 3 months ago

“Fast reliable & hard working staff from warehouse to delivery drivers, and always at a good price.10/10.”

Helpful Report

Posted 3 months ago

“Nothing but good from them, sorts out all issues I ever had. Been w them 5 years”

Helpful Report

Posted 4 months ago

“Great service standards!”

Helpful Report

Posted 4 months ago

“Had an interesting experience yesterday. Amazon made a delivery and simply dumped the package on the doorstep and walked away. Did not ring the bell, knock the door or leave the package in the designated safe place. This has happened before, so I complained, The reply I got was “Drivers who deliver on Amazon's behalf typically do not knock on the door or ring the bell unless a signature or one-time password is required.” I checked on Google and this is correct. Amazon do not have a policy that requires couriers to make contact with customers. It is up to the driver to decide if they want to ring the doorbell or knock the door , all depends on how they feel or what mood they are in. The only exception is if a signature is required. So much for the aim of being the World’s most customer centric company. Makes no difference to them if your package is stolen or weather damaged. Just that the driver didn’t feel like knocking your door that day.”

Helpful Report

Posted 4 months ago

Amazon UK is rated 4.7 based on 13,408 reviews