Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,415 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

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Metrics

4.7

Based on 13,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly recommended—trustworthy and successful!”

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Posted 1 day ago

“The situation left me stressed since I couldn’t handle it by myself. Then I discovered Resorus.com in online recommendations. Curious, I decided to contact them. Their fast response impressed me. They didn’t waste time or avoid my concerns. Instead, they answered promptly, listened carefully, and gave me room to share. They wanted to clearly understand first.”

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Posted 2 days ago

“I have always used amazon over anywhere else I receive parcels daily but as of lately I have had nothing but problems and no interest from them to fix it 5 of my last parcels I have ordered as they were prime and I needed them quick(I pay for prime) and all 5 have not came next day so I have cancelled my prime account and now boycot as when I addressed the issue I got a sorry won't happen again well it did so I am done using them as is my husband. I always thought they had the best customer service not anymore.”

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Posted 1 week ago

“Thank you”

Amazon UK 5 star review on 28th August 2025

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Posted 2 weeks ago

“Thank you well thanks”

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Posted 1 month ago

“Thank you”

Amazon UK 5 star review on 6th August 2025

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Posted 1 month ago

“Truth Point.”

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Posted 1 month ago

“Recovered from a £112K scam thanks to HackingProTeam”

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Posted 1 month ago

“One of the best trusted gift card company”

Amazon UK 5 star review on 13th July 2025

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Posted 2 months ago

“Thank you”

Amazon UK 1 star review on 13th July 2025

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Posted 2 months ago

“Thank you”

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Posted 2 months ago

“I never knew I can get my money back”

Amazon UK 3 star review on 6th June 2025

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Posted 3 months ago

“I consider myself incredibly fortunate to have found FRED MERCY. They are true experts in helping victims of investment fraud. From the very beginning, their team acted swiftly and professionally. They provided valuable resources, clear advice, and constant support throughout the process of recovering my lost funds. What really stood out was their transparency and expertise. They explained each legal step in simple terms and helped me gather the necessary documentation to build a strong case. Thanks to their dedication, I was able to reclaim my hard-earned savings. This entire experience was a painful but eye-opening lesson. It taught me the importance of being extremely cautious when investing online. I’ve learned to always research thoroughly and seek advice from trusted professionals before making any financial commitments. I highly recommend FRED MERCY to anyone who finds themselves in a similar situation—they truly made a difference when I needed it most.”

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Posted 3 months ago

“Amazon Uk Good”

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Posted 3 months ago

“Large selection, easy to buy and quick delivery.”

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Posted 4 months ago

“Order today get it tomorrow, what more could you ask for, Amazon Prime is the best service you can get, Keep up the great work.”

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Posted 4 months ago

“Always shopping here most the time accurate but some have come short but due to my own misread than site”

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Posted 5 months ago

“Very reliable site and trustworthy and everything is accurate”

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Posted 5 months ago

“Excellent at all levels. Great comparison of products. Attentive customer service. They’re big….and still committed.”

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Posted 5 months ago

“Amazon is my go to, been using it conveniently and the package gets to my door step. Will highly recommend”

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Posted 5 months ago

Amazon UK is rated 4.7 based on 13,415 reviews