Amazon UK Reviews

4.78 Rating 11,522 Reviews
96% of reviewers recommend Amazon UK
737 Review Views (past 24 hours)
08AM - 10AM
23 Review Views
1 New Reviews Written
10AM - 12PM
80 Review Views
12PM - 2PM
60 Review Views
2PM - 4PM
159 Review Views
4PM - 6PM
43 Review Views
2 New Reviews Written
6PM - 8PM
38 Review Views
1 New Reviews Written
8PM - 10PM
38 Review Views
10PM - 12AM
148 Review Views
12AM - 2AM
36 Review Views
2AM - 4AM
37 Review Views
4AM - 6AM
36 Review Views
6AM - 8AM
39 Review Views
08AM
8AM
A
A: Big Online Retailers with Unhappy Customers.
B
B: Big Online Retailers with Happy Shoppers
C
C: Niche or Smaller Retailers with Unhappy Customers
D
D: Niche or Smaller Retailers with Happy Customers
freeNET Electrical
freeNET Electrical
Online Presence - 12.5%
Customer Satisfaction - 100%
TheWrightBuy
TheWrightBuy
Online Presence - 37.5%
Customer Satisfaction - 92%
Amazon UK
Amazon UK
Online Presence - 100%
Customer Satisfaction - 84%
SINKS-TAPS.COM
SINKS-TAPS.COM
Online Presence - 25%
Customer Satisfaction - 76%
Marks Electrical
Marks Electrical
Online Presence - 50%
Customer Satisfaction - 67%
John Lewis
John Lewis
Online Presence - 87.5%
Customer Satisfaction - 48%
ao.com
ao.com
Online Presence - 62.5%
Customer Satisfaction - 39%
Currys
Currys
Online Presence - 75%
Customer Satisfaction - 25%
Unhappy
Customer Satisfaction
Happy
Low
Online Presence
High
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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier, Own Driver, Postal Service
delivery methods
Next Day
average delivery time
96%
on-time delivery
Greater than 92%
accurate and undamaged orders
Customer Service
Telephone, Live Chat, Email
communication channels
Under an hour
queries resolved in
"I always use Amazon ..the prices are good..choice is good and delivery is always on time and the parcel is always left where we want it to be.Really happy with Amazon and will continue to use them"
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Posted 13 hours ago
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"Very good service and arrived very quick especially at Christmas time"
Helpful Report
Posted 14 hours ago
"Fast delivery and cheaper than high street retailer"
Helpful Report
Posted 15 hours ago
"I am always satisified with delivery and competative pricing from Amazon."
Helpful Report
Posted 22 hours ago
"Prompt deliveries to Greece, great customer service and support."
Helpful Report
Posted 1 day ago
"Mostly great experinces with Amazon. Have the odd glitch with prime when something turns up a day late but theyre usually on the money most times."
Helpful Report
Posted 1 day ago
"ITS my second time to boost it was good and with this man was better."
Helpful Report
Posted 1 day ago
"I had to take over with a dispute with my daughters boyfriend as he was getting nowhere with his item problem, within 5 mins and pointing out there legal responsibility he was refunded and had an apology"
Helpful Report
Posted 1 day ago
"it's always been a pleasure shopping on Amazon. they have a wide range of products with varying prices to choose from. Cannot fault the organisation and applaud it's owner, well done for helping out the low wage earner"
Helpful Report
Posted 1 day ago
"I re-ordered Aspectek Predator Eye Pro Animal Deterrent Nightlights (bright red cats-eyes that flash in the garden at night). Price was good though I had to buy something else to reach the Free-Postage limit. It's hard to find something on Amazon for £3.33 by the way. Nightlights arrived 2 days earlier than promised, good service."
Helpful Report
Posted 1 day ago
"They deliver on time and step in if there's a problem"
Helpful Report
Posted 2 days ago
"Since October last year, I order some products and part of the delivery has been made but the remaining items still have not arrived. I have been unable to contact them as there is no email or telephone number available on site"
Helpful Report
Posted 2 days ago
"simply the best when it comes to returns. I love you Amazon"
Helpful Report
Posted 2 days ago
"Unbelievably fast delivery and great communication"
Helpful Report
Posted 2 days ago
"Excellent communication from time of placing order to delivery"
Helpful Report
Posted 2 days ago
"Great quality and excellent service"
Helpful Report
Posted 2 days ago
"Very fast delivery and accurate tracking dates"
Helpful Report
Posted 2 days ago
"Never had a problem with Amazon always a first class service every time"
Helpful Report
Posted 3 days ago
"Always using amazon for buying every stuffs online because of my busy schedules but today when my delivery was important so used my prime membership to get the stuff in one day their service was so poor and awful that even one star is too much delivery driver updating false statment saying he tried first attempt and customer service providers named monica and robin was ignoring to provide me any help and when i asked for supervisor they put me in hold fo ages... I just hope every important customer and user read this before using amazon and if in emergency buy it from shop instead of trusting this unreliable idiotic liars ...."
Helpful Report
Posted 3 days ago
"Always using amazon for buying every stuffs online because of my busy schedules but today when my delivery was important so used my prime membership to get the stuff in one day their service was so poor and awful that even one star is too much delivery driver updating false statment saying he tried first attempt and customer service providers named monica and robin was ignoring to provide me any help and when i asked for supervisor they put me in hold fo ages... I just hope every important customer and user read this before using amazon and if in emergency buy it from shop instead of trusting this unreliable idiotic liars ...."
Helpful Report
Posted 3 days ago
Amazon UK is rated 4.78 based on 11,522 reviews

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