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Amazon UK Reviews

4.7 Rating 13,463 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,463 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Live Chat, Telephone

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Amazon UK 5 star review on 7th June 2026
Terry C Ashley
Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
54
Anonymous
Anonymous  // 01/01/2019
I consider myself incredibly fortunate to have found FRED MERCY. They are true experts in helping victims of investment fraud. From the very beginning, their team acted swiftly and professionally. They provided valuable resources, clear advice, and constant support throughout the process of recovering my lost funds. What really stood out was their transparency and expertise. They explained each legal step in simple terms and helped me gather the necessary documentation to build a strong case. Thanks to their dedication, I was able to reclaim my hard-earned savings. This entire experience was a painful but eye-opening lesson. It taught me the importance of being extremely cautious when investing online. I’ve learned to always research thoroughly and seek advice from trusted professionals before making any financial commitments. I highly recommend FRED MERCY to anyone who finds themselves in a similar situation—they truly made a difference when I needed it most.
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Posted 1 year ago
Amazon Uk Good
Amazon UK 5 star review on 22nd May 2025
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Posted 1 year ago
Large selection, easy to buy and quick delivery.
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Posted 1 year ago
Order today get it tomorrow, what more could you ask for, Amazon Prime is the best service you can get, Keep up the great work.
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Posted 1 year ago
Always shopping here most the time accurate but some have come short but due to my own misread than site
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Posted 1 year ago
Very reliable site and trustworthy and everything is accurate
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Posted 1 year ago
Excellent at all levels. Great comparison of products. Attentive customer service. They’re big….and still committed.
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Posted 1 year ago
Amazon is my go to, been using it conveniently and the package gets to my door step. Will highly recommend
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Posted 1 year ago
Jeszcze nie
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Posted 1 year ago
I was recently scammed by bitzoy trade, but Paybackintld. Helped me get my money back whatsap +44 7 9085 45298.
Amazon UK 3 star review on 5th April 2025
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Posted 1 year ago
Always there when I need them. I just bought a last minute gift for a relative that lives miles away. When it’s difficult to travel to see them it’s so easy to order via Amazon and have it delivered. Anything is possible even gift wrapping and personal messsge. Brilliant.
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Posted 1 year ago
Fast reliable & hard working staff from warehouse to delivery drivers, and always at a good price.10/10.
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Posted 1 year ago
Nothing but good from them, sorts out all issues I ever had. Been w them 5 years
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Posted 1 year ago
Great service standards!
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Posted 1 year ago
Had an interesting experience yesterday. Amazon made a delivery and simply dumped the package on the doorstep and walked away. Did not ring the bell, knock the door or leave the package in the designated safe place. This has happened before, so I complained, The reply I got was “Drivers who deliver on Amazon's behalf typically do not knock on the door or ring the bell unless a signature or one-time password is required.” I checked on Google and this is correct. Amazon do not have a policy that requires couriers to make contact with customers. It is up to the driver to decide if they want to ring the doorbell or knock the door , all depends on how they feel or what mood they are in. The only exception is if a signature is required. So much for the aim of being the World’s most customer centric company. Makes no difference to them if your package is stolen or weather damaged. Just that the driver didn’t feel like knocking your door that day.
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Posted 1 year ago
Prompt delivery
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Posted 1 year ago
Quick delivery and always great service.
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Posted 1 year ago
I am extremely disappointed with my recent experience with Amazon's customer service regarding a return. I had to return an action camera that contained two lithium batteries, which prevented me from using a prepaid label. As a result, I had to send the items through Parcel Force, costing £10,75. Despite providing the invoice and proof of postage, customer service agents doubted my claims and abruptly ended chats on multiple occasions. I was even accused of being dishonest, which was incredibly frustrating as I had been forthcoming with all the information. I have always been a loyal Amazon customer, appreciating the convenience and reliability of their services. However, this experience has been quite disheartening. I kindly request that Amazon review my case and consider refunding the postage cost.
Amazon UK 1 star review on 24th March 2025 Amazon UK 1 star review on 24th March 2025 Amazon UK 1 star review on 24th March 2025 Amazon UK 1 star review on 24th March 2025
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Posted 1 year ago
i lost my money to this fraudulent broker, but was able to reclaim my lost funds with the help of bruce_nora_254_(@)gmail .com
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Posted 1 year ago
Pretty much always find what I want at reasonable price. You do need to check elsewhere but generally it saves having to spend money on petrol and parking and item with prime delivery might be cheaper or same price as shops. Easy returns also and refund made as soon as you return to a collection point.
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Posted 1 year ago
Amazon UK is rated 4.7 based on 13,463 reviews