Amazon UK Reviews

4.7 Rating 13,239 Reviews

93 %

of reviewers recommend Amazon UK

4.7

Based on 13,239 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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How do I tell Amazon delivery team that they are delivering to the wrong address? I get a message from Amazon saying item delivered into my hands, but in fact my goods have been dumped at my neighbors house. Going to Amazon web page I can select not happy with delivery but then there is no way to tell Amazon “ delivered to the wrong address” I can go down the road of saying goods not received but then the poor retailer has the problem of resending to correct an Amazon problem. I have spent hours on Chat, lots of promises but alas no resolution, the same with calling, Amazon just doesn’t want to hear about their errors . How can I resolve this without stop using Amazon!

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Asked by Neil (3 years ago)

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Answered by wqewqe wqewqewq (2 years ago)

How do i activate my £10 gift card? I've written review and screen shot it but don't know what to do

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Asked by linda sandy (3 years ago)

How do i get my ten pound gift voucher i took photo shot so how does it work

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Asked by Kim Higgins (3 years ago)

how you BAtman : brave and the bold isn't on prime video anymore, my kids are upset

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Asked by Rob (4 years ago)

When buy from Denmark, is there delivery to Denmark or is it oly shipping out in the UK ?? I really wanna know it before christmas

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Asked by Lauge (4 years ago)

Why can't I read the reviews on my iPad It's always been ok but suddenly they won't open

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Asked by Shirley Taylor (5 years ago)

Is the 3rs gen echo dot speaker any good and is it a complete system in it's own?

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Asked by Adam (5 years ago)

How quickly do they deliver? Can I have my order on the same day?

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Asked by Mally (5 years ago)

wheere can ifind picture of parts i need

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Asked by Donald Foley (5 years ago)

this is test question?

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Asked by callum mckeefery (6 years ago)