Amazon UK Reviews

4.7 Rating 13,233 Reviews

93 %

of reviewers recommend Amazon UK

4.7

Based on 13,233 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Amazon UK deliver? How long does Amazon UK take to deliver? Does Amazon UK deliver on time? How is accuracy and good condition of items delivered by Amazon UK?

Returns

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Customer Service

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How does Amazon UK deliver?

(2 weeks ago)

Amazon UK delivers items by Courier and Own Driver.

(2 weeks ago)

77.64%

Industry Average

“ Never a problem with ordering and 99% on delivery ”

- Ian Cameron

“ I use Amazon Prime all the time. Fast and free delivery and returns. It suits my lifestyle very much ”

- Ray Dumpleton

“ Great to deal with, have a great choice of goods and very good delivery service ”

- Anonymous