Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,418 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

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Metrics

4.7

Based on 13,418 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 2 star review on 16th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you”

Amazon UK 5 star review on 28th August 2025

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Posted 3 weeks ago

“Thank you well thanks”

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Posted 1 month ago

“Thank you”

Amazon UK 5 star review on 6th August 2025

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Posted 1 month ago

“Truth Point.”

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Posted 1 month ago

“Recovered from a £112K scam thanks to HackingProTeam”

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Posted 1 month ago

“One of the best trusted gift card company”

Amazon UK 5 star review on 13th July 2025

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Posted 2 months ago

“Amazon Uk Good”

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Posted 3 months ago

“Large selection, easy to buy and quick delivery.”

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Posted 4 months ago

“Order today get it tomorrow, what more could you ask for, Amazon Prime is the best service you can get, Keep up the great work.”

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Posted 5 months ago

“Always shopping here most the time accurate but some have come short but due to my own misread than site”

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Posted 5 months ago

“Very reliable site and trustworthy and everything is accurate”

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Posted 5 months ago

“Excellent at all levels. Great comparison of products. Attentive customer service. They’re big….and still committed.”

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Posted 5 months ago

“Always there when I need them. I just bought a last minute gift for a relative that lives miles away. When it’s difficult to travel to see them it’s so easy to order via Amazon and have it delivered. Anything is possible even gift wrapping and personal messsge. Brilliant.”

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Posted 5 months ago

“Fast reliable & hard working staff from warehouse to delivery drivers, and always at a good price.10/10.”

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Posted 5 months ago

“Nothing but good from them, sorts out all issues I ever had. Been w them 5 years”

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Posted 5 months ago

“Great service standards!”

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Posted 5 months ago

“Quick delivery and always great service.”

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Posted 5 months ago

“Pretty much always find what I want at reasonable price. You do need to check elsewhere but generally it saves having to spend money on petrol and parking and item with prime delivery might be cheaper or same price as shops. Easy returns also and refund made as soon as you return to a collection point.”

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Posted 5 months ago

“Love amazon it is my first point of call to shop Easy to use and products come quickly with prime delivery”

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Posted 6 months ago

“The best reliable place to be. All the items I have purchased are excellent value.”

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Posted 6 months ago

Amazon UK is rated 4.7 based on 13,418 reviews