Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,427 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,427 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 2 star review on 25th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order arrived on time definitely recommended amazon.”

Helpful Report

Posted 9 months ago

“My experience with amazon was very great.They deliver exactly what you could have ordered and am very happy for that.”

Helpful Report

Posted 10 months ago

“Amazon is always best and reliable to use.”

Helpful Report

Posted 10 months ago

“Great fast service..just the best company all round.love it”

Helpful Report

Posted 10 months ago

“Brilliant, reliable service and any mistakes soon sorted. Been using them since 2008”

Helpful Report

Posted 10 months ago

“Always deliver on time and they have every product that I have searched for.”

Helpful Report

Posted 10 months ago

“Ordered from Amazon and great service”

Helpful Report

Posted 10 months ago

“As an Amazon Prime member, I’ve made a fair number of purchases recently and must say that I’ve been really pleased with the deliveries, all have been earlier than expected which is great at this busy time of year, leading up to Christmas! The communications are efficient from point of ordering, despatch to delivery, especially good with proof of delivery and providing photos as other companies do not do this. I’m especially pleased also that the place of safety for deliveries when customer is out, is noted and used as again other companies do not always adhere to this as not helpful when parcels are heavy and they wouldn’t warrant a good review. So thank you Amazon!”

Helpful Report

Posted 11 months ago

“Always best prices and brilliant service”

Helpful Report

Posted 11 months ago

“Is the number 1 parcels delivery company, you can order the item and Amazon can delivery your parcel within 24 hours, that's amazing.”

Helpful Report

Posted 11 months ago

“Very good dispute resolution, great range of products at often best price, quick delivery - convenient”

Helpful Report

Posted 11 months ago

“really good company, useful site”

Helpful Report

Posted 11 months ago

“They offer a better delivery than ebay and quality of good across the board are more reliable and match its description .”

Helpful Report

Posted 11 months ago

“Always delivery following day what I have ordered. Any problems like the purchase is not correct or broken is sorted out & a refund issued. Cannot fault really.”

Helpful Report

Posted 11 months ago

“Easy to use”

Helpful Report

Posted 1 year ago

“I have purchased many items through amazon and the experience is nearly 100% satisfactory. It is easy to find what you want and get it delivered.”

Helpful Report

Posted 1 year ago

“Timing perfect”

Helpful Report

Posted 1 year ago

“Very happy things get here quickly”

Helpful Report

Posted 1 year ago

“i’m very happy with amazon”

Helpful Report

Posted 1 year ago

“I feel confident with any purchase as if for some reason I am not happy, I know amazon will sort the problem out.”

Helpful Report

Posted 1 year ago

Amazon UK is rated 4.7 based on 13,427 reviews