Amazon UK Reviews

Name: Amazon UK
Rating: 4.68

4.7 Rating 13,233 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,233 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 1 star review on 13th December 2023

Juliana

Amazon UK 1 star review on 24th October 2023

Anonymous

Amazon UK 5 star review on 15th July 2023

Beard

Amazon UK 1 star review on 13th April 2023

Adil

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service but too much packaging to impact the environment”

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Posted 2 weeks ago

“Hey iam sameer”

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Posted 2 months ago

“quickly, reliably, politely and cheaply”

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Posted 2 months ago

“The best oooooo the best oooooo the best, how great it isssssss, dun dun dunnnnn”

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Posted 3 months ago

“Great service”

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Posted 3 months ago

“Great choice and frequent deals so I use it a lot”

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Posted 4 months ago

“Really food to looks at the choice on line so I can imagine how it fits on me”

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Posted 4 months ago

“Easy to shop with online but not always the cheapest. I would suggest looking around before purchasing. Next day delivery is spot on if you need items urgently”

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Posted 4 months ago

“Great service from Amazon and have always sorted any problems. Only problem is deliveries being left outside my house, getting wet and in full view.”

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Posted 5 months ago

“Things delivered on time, packaging could be a little better”

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Posted 1 year ago

“Never had a complaint from amazon free returns , free delivery”

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Posted 1 year ago

“Always a reliable service delivered My favorite Xmas shopping market”

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Posted 1 year ago

“All good 😊 service excellent”

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Posted 1 year ago

“Quick, efficient delivery”

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Posted 1 year ago

“On this occasion I had to return the item (a case) and it was an was an easy process and the return label was printed and the item deposited at the post office. No issues, so would recommend.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Generally no problems with this company. Again though I fell into the error of gaining prime delivery for 30 days with an accidental click. Why do amazon create this snare...?!! So immediately cancelled via my account so got for 30 days. They now tell me I'm not seeing enough films on amazon prime...!....but my wife already has prime and we get it anyway...!....bit frustrating to fall into their trap yet again....”

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Posted 1 year ago

“When using amazon prime to receive items on the same day just feels unreal. This is a great perk to have, second only to next-day delivery. It makes the cost of prime worth it to a great extent.”

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Posted 1 year ago

“Really good experience with this company so far quick delivery and no questions asked returns. But I have never found the trainers of my choice at a better price than MandM Direct”

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Posted 1 year ago

“Can fine everything but need delivery method chang”

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Posted 1 year ago

Amazon UK is rated 4.7 based on 13,233 reviews