Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,447 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,447 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 1 star review on 9th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazon is my go to, been using it conveniently and the package gets to my door step. Will highly recommend”

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Posted 10 months ago

“Prompt delivery”

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Posted 11 months ago

“Had what I needed. Quick delivery. Was cheaper elsewhere but ease of use and free delivery won”

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Posted 11 months ago

“Easy and quick to make an order and to review goods, very commetitive”

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Posted 1 year ago

“Good products but can get cheaper on e bay”

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Posted 1 year ago

“Some items are dearer than the supermarkets, its just you need tovshop around first.”

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Posted 1 year ago

“Prime is very good I have it with my TV as for my shopping”

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Posted 1 year ago

“deliver on time and always sort any problems I may have”

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Posted 1 year ago

“Nearly always next day delivery. Huge choice and fairly priced”

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Posted 1 year ago

“Family nudists and incest erotica”

Amazon UK 4 star review on 2nd November 2024

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Posted 1 year ago

“Online crypto investment is not a hundred percent guarantee. I was so foolish to trust some brokers on Instagram they deceived me to invest with them to earn good profits but it was all lies. I am presently working with '' wikihelpdesks @ gmail . com to help me recover my funds. Please stay away from this online stuff.”

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Posted 1 year ago

“Delivery is very sporadic - sometimes it’s delivery to door, sometimes it’s thrown over the gate, sometimes in greenhouse, sometimes even in behind a bin by garage but told left in greenhouse. I am a prime customer and this is what you get. Although it’s quick despatch and delivery it’s a game of hunt my parcel.”

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Posted 1 year ago

“It was a really great experience and explained everything very slowly and clearly.”

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Posted 1 year ago

“Easy as, but if you don’t receive an item it’s a nightmare as you never get to speak to anyone in person and I have had 2 items I never received or got reimbursed and there still showing as pending after 2 years”

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Posted 1 year ago

“I fell prey to an Amazon Task Job. You are doing a commendable job (L-O(U) D-O U-I(N)/C-O-M). Keep bringing these con artists to court and forcing them to repay all that they have stolen. For assistance in recovering cryptocurrencies and money from scammers, please get in touch with (L-O(U) D-O U-I(N)/C-O-M) Asset Recovery directly.”

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Posted 1 year ago

“I have order a variety of items from Amazon, and I have yet to have a negative experience, from the point of ordering to the delivery of goods, my experience has been second to none, so we'll done Amazon for the professional way you conducted your business. Thank-you all.”

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Posted 1 year ago

“Being an Amazon Prime customer is a no brainer. Free postage plus lots of video entertainment”

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Posted 1 year ago

“Good service but too much packaging to impact the environment”

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Posted 1 year ago

“Hey iam sameer”

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Posted 2 years ago

“quickly, reliably, politely and cheaply”

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Posted 2 years ago

Amazon UK is rated 4.7 based on 13,447 reviews