Amazon UK Reviews

Name: Amazon UK
Rating: 4.68

4.7 Rating 13,235 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,235 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 1 star review on 13th December 2023

Juliana

Amazon UK 1 star review on 24th October 2023

Anonymous

Amazon UK 5 star review on 15th July 2023

Beard

Amazon UK 1 star review on 13th April 2023

Adil

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivey 80 % of the time but a few items never srrived for which amazon quickly refunded the purchase price not the cheapest but veryconvenient and a vast product range”

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Posted 3 years ago

“A great watch,easy to use and comfortable to wear”

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Posted 3 years ago

“Very good sites”

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Posted 3 years ago

“Previous to the year,2020,I used Amazon quite a bit .when we entered the lockdown year of 2020 u used Amazon a lot. on a few occasions where the oder might have arrived a bit late but always arriving I have used Amazon a lot more and have liked all the items I've ordered. I 've returned a couple of items mainly because of size and have received my refund no problem. .I would definitely recommend to my family and friends.”

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Posted 3 years ago

“I order quite a lot from Amazon and 99% of the time they are the joint cheapest retailer. However in the lead up to busy periods, a few items haven’t arrived or have been marked as delivered, with an attached photo to an address other than mine or simply not delivered at all. This may well be the courier of course, but it’s still a little annoying. On the plus side, Amazon are always happy to send a replacement item, but this leads to a delay which makes having Amazon prime a little pointless.”

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Posted 3 years ago

“Always good service - can’t fault them!”

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Posted 3 years ago

“Great product”

Amazon UK 4 star review on 19th October 2020

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Posted 3 years ago

“web site always work, delivery is prompt, no issues about returns”

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Posted 3 years ago

“Brilliant service”

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Posted 3 years ago

“Always deliver on time no problems”

Amazon UK 4 star review on 24th September 2020

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Posted 3 years ago

“Always easy to use”

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Posted 3 years ago

“Me encanta la calidad de servicio, y sobre todo la seguridad de entrega de los productos, es una empresa segura y facil de adquirir sus productos”

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Posted 3 years ago

“I was looking for shoes and I found them I am thankful.”

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Posted 3 years ago

“Everything you need easy web site quick delivery 🚚”

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Posted 3 years ago

“Easy to find what you are looking for”

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Posted 3 years ago

“My last company was so good that…”

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Posted 3 years ago

“Can it? Sure. Anything that is accessible through the internet has a vulnerability in some form of another. Whether it would be a technical or a social vulnerability, it can be exploited. If people find security flaws in the software, exploit it in certain ways and abuse it for their malicious intents, I see no reason why that cannot be done. However, it is probably a majorly complicated issue to get into the application, and multiple layers of security protecting it don't make it easier. Another approach is Social. Either phishing or another form of getting employees credentials or access to development devices. If you can’t do it directly, you can always attempt another approach. I would assume that there are security measurements for such issue as well. But it is not all 100% safe. Additionally, I recommend reading other answers here as they are equally insightful. But sometime you may need some professional interference, Just contact cyberrlord @ gmail . com or on whatsapp +1 (510)606-5628”

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Posted 3 years ago

“Website five star, always has what I need. I pay for prime so normally next day delivery. Delivery drivers not the best very lazy and many occasions they have left my parcel by the door without even knocking. They have also lost a few of my parcels by delivering them to the wrong address which is a hassle. Customer service has always been good, tracking and replaying missing items.”

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Posted 3 years ago

“I like amazon it’s easy to get stuff but it’s really hard returning products that you don’t want or broken when you have a disability.”

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Posted 3 years ago

“Really good value product 🙂”

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Posted 3 years ago

Amazon UK is rated 4.7 based on 13,235 reviews