Amazon UK Reviews

Name: Amazon UK
Rating: 4.68

4.7 Rating 13,235 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,235 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 1 star review on 13th December 2023

Juliana

Amazon UK 1 star review on 24th October 2023

Anonymous

Amazon UK 5 star review on 15th July 2023

Beard

Amazon UK 1 star review on 13th April 2023

Adil

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good website can find whatever you want any items.but need more experience about delivery method to there customers”

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Posted 1 year ago

“Great for most things you want 👍”

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Posted 1 year ago

“Amazon is becoming the ‘go to’ place to buy goods. It’s service is second to none.”

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Posted 1 year ago

“Good range of product and usually very good price”

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Posted 1 year ago

“So far so Good”

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Posted 1 year ago

“I wish they would remove products to view if they are not available for delivery in NI as it is very frustrating sometimes. Just a filter or auto recognise my delivery address and auto filter the products that don't ship to NI. I think Amazon are very good but sometimes they use DPD and there delivery times are not reliable and take longer sometimes.”

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Posted 1 year ago

“Good selection of items but not always competively priced? Prompt response, delivery options can be misleading. Insistence on prime trial is annoying”

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Posted 1 year ago

“For me Amazon is a modern and convenient online store. There is a huge selection there, probably even more than on Aliexpress. I've read reviews about Amazon on various sites. Not a hard way to pay and not too long delivery time. But it's hard to choose a seller, there are a lot of them and many products have different prices. You can read more about the site on Revieweek (https://revieweek.com/review/amazon/).”

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Posted 1 year ago

“A quick and easy service that delivers everytime. Returns are also easy and for most products there is that guarantee that you can return goods that are faulty or not suitable. Also offers other services such as tv, books, gaming and much more.”

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Posted 1 year ago

“It's the place where you have control and has it all in one stop shop greatest invention ever made in human history mankind is great we can change the lives of billions with are creativity from I am human”

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Posted 1 year ago

“Easy to find what I need”

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Posted 1 year ago

“Really good delivery times and handle any issues quickly”

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Posted 1 year ago

“Very good customer service”

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Posted 1 year ago

“Quick delivery, keep to time , and good product”

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Posted 1 year ago

“Prime delivers with good prices and fast delivery”

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Posted 2 years ago

“Happy and blessed that stuble upon this brilliant website. Love it and recommend for”

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Posted 2 years ago

“Sometimes the items I purchase are because they are prime, and are showing for next day delivery. Then when I purchase, they are not delivered next day. Otherwise, overall experience is excellent.”

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Posted 2 years ago

“Customer service is usually very responsive.”

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Posted 2 years ago

“The service is good”

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Posted 2 years ago

“Convenient”

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Posted 2 years ago

Amazon UK is rated 4.7 based on 13,235 reviews