Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,402 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,402 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 3 star review on 5th April 2025

Tamy

Amazon UK 1 star review on 24th March 2025

Barbara

Amazon UK 4 star review on 2nd November 2024

Anonymous

Amazon UK 1 star review on 16th September 2024

Lina

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've ordered a few things over the past month and everything turned up on time and was happy with everything I bought,”

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Posted 9 months ago

“Always a great place to shop”

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Posted 9 months ago

“Buy a lot from them,don’t have hardly any problems”

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Posted 9 months ago

“Ordered a day apart but received them within a couple of hours apart.”

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Posted 9 months ago

“I was a victim of of Amazon Task Job . BanninkSolutions you are doing an honorable good work, Continue bringing these scammers brought to justice and made to pay back everything they've taken. please contact BanninkSolutions Asset Recovery directly for help when it comes to recovering cryptocurrency and money from scammers. telegram:@banninksolutions”

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Posted 9 months ago

“It’s perfect experience.”

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Posted 9 months ago

“Good selection of TV shows and films on Prime. Ads not too intrusive, much better than terrestrial TV in that regard. Free shipping on lots of items over £20 too.”

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Posted 9 months ago

“They are professionally handle, efficient and honest”

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Posted 9 months ago

“Always a smooth transaction”

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Posted 9 months ago

“used them very often very efficient service and next day delivery they do exactly what they say,superb”

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Posted 10 months ago

“Amazon UK is my favourite place to go,do shopping online. It is amazing company and user friendly. Thank you”

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Posted 10 months ago

“Fast and easy to find what you want”

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Posted 10 months ago

“Easy to use app”

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Posted 11 months ago

“It’s so easy to order almost anything from the Amazon site. They have such a wide selection in fact they have everything that I have ever needed household items, items for my car Close shoes electrical items the list is endless absolute pleasure looking through various items that have various prices so you can pick the one that you require”

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Posted 11 months ago

“very prompt and stick to deadline of delivery , user friendly website and easy to access.”

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Posted 11 months ago

“Amazon prime is a blessing when you need items the next day at no extra cost. Wouldn’t shop anywhere else”

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Posted 11 months ago

“No quibble refunds, easy return through QR code and refund money in bank account next day. Do most of my shopping through Amazon UK”

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Posted 11 months ago

“Amazon has never disappointed! Efficiency in shipping”

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Posted 11 months ago

“good exsperience”

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Posted 11 months ago

“Excellent experience good choice very good products”

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Posted 1 year ago

Amazon UK is rated 4.7 based on 13,402 reviews