Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,427 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,427 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 2 star review on 25th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy”

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Posted 1 year ago

“Very easy to use interface and simple hassle free shopping. Perfect shopping experience.”

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Posted 1 year ago

“Never had a bad experience buying with Amazon, some great buys to be had if researched, plus the occasional voucher can be had to incentivise your choice. Their streaming services can also be entertaining with free or rental, a wide choice available.”

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Posted 1 year ago

“Amazing company. So quick delivery's at great prices never had any issues with them”

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Posted 1 year ago

“Always have great service for every purchase I’ve made. No problems at all returning a product that was faulty.”

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Posted 1 year ago

“Very helpful quick to respond”

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Posted 1 year ago

“Трейдеры обычно закрывают все позиции до закрытия рынка, чтобы избежать ночного риска. Свинг-трейдинг предполагает удержание позиций .”

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Posted 1 year ago

“My go to for my company stationery and gift packaging”

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Posted 1 year ago

“I've ordered a few things over the past month and everything turned up on time and was happy with everything I bought,”

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Posted 1 year ago

“Always a great place to shop”

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Posted 1 year ago

“Buy a lot from them,don’t have hardly any problems”

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Posted 1 year ago

“Ordered a day apart but received them within a couple of hours apart.”

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Posted 1 year ago

“I was a victim of of Amazon Task Job . BanninkSolutions you are doing an honorable good work, Continue bringing these scammers brought to justice and made to pay back everything they've taken. please contact BanninkSolutions Asset Recovery directly for help when it comes to recovering cryptocurrency and money from scammers. telegram:@banninksolutions”

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Posted 1 year ago

“It’s perfect experience.”

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Posted 1 year ago

“Good selection of TV shows and films on Prime. Ads not too intrusive, much better than terrestrial TV in that regard. Free shipping on lots of items over £20 too.”

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Posted 1 year ago

“They are professionally handle, efficient and honest”

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Posted 1 year ago

“Always a smooth transaction”

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Posted 1 year ago

“used them very often very efficient service and next day delivery they do exactly what they say,superb”

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Posted 1 year ago

“Amazon UK is my favourite place to go,do shopping online. It is amazing company and user friendly. Thank you”

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Posted 1 year ago

“Fast and easy to find what you want”

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Posted 1 year ago

Amazon UK is rated 4.7 based on 13,427 reviews