Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,438 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,438 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 2 star review on 25th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are professionally handle, efficient and honest”

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Posted 1 year ago

“Always a smooth transaction”

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Posted 1 year ago

“used them very often very efficient service and next day delivery they do exactly what they say,superb”

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Posted 1 year ago

“Amazon UK is my favourite place to go,do shopping online. It is amazing company and user friendly. Thank you”

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Posted 1 year ago

“Fast and easy to find what you want”

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Posted 1 year ago

“Easy to use app”

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Posted 1 year ago

“It’s so easy to order almost anything from the Amazon site. They have such a wide selection in fact they have everything that I have ever needed household items, items for my car Close shoes electrical items the list is endless absolute pleasure looking through various items that have various prices so you can pick the one that you require”

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Posted 1 year ago

“very prompt and stick to deadline of delivery , user friendly website and easy to access.”

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Posted 1 year ago

“Amazon prime is a blessing when you need items the next day at no extra cost. Wouldn’t shop anywhere else”

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Posted 1 year ago

“No quibble refunds, easy return through QR code and refund money in bank account next day. Do most of my shopping through Amazon UK”

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Posted 1 year ago

“Amazon has never disappointed! Efficiency in shipping”

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Posted 1 year ago

“good exsperience”

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Posted 1 year ago

“Excellent experience good choice very good products”

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Posted 1 year ago

“Good i was happy abut my My purchases look as pic as rell live”

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Posted 1 year ago

“Always fair and gives lots of choices for everything. Purchasing delivery and returns are all easy to do.”

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Posted 1 year ago

“Good customer service and after sales care”

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Posted 1 year ago

“Great next day service for a quality product,very happy”

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Posted 1 year ago

“Great company, you can find anything you need at a great price”

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Posted 1 year ago

“Very helpful and quick delivery”

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Posted 1 year ago

“Excellent delivery service and easy to find products. Excellent prices for the price and quality offered!”

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Posted 1 year ago

Amazon UK is rated 4.7 based on 13,438 reviews