Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,402 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

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Metrics

4.7

Based on 13,402 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 3 star review on 5th April 2025

Tamy

Amazon UK 1 star review on 24th March 2025

Barbara

Amazon UK 4 star review on 2nd November 2024

Anonymous

Amazon UK 1 star review on 16th September 2024

Lina

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent service with great products”

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Posted 1 year ago

“The Amazon UK is my second house. Thank you because you exist!”

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Posted 1 year ago

“Fantastic service, great prices, fast free delivery.”

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Posted 1 year ago

“Excellent service quick delivery. Easy to use website to order . Good return policy. And easy .”

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Posted 1 year ago

“Always arrives as promised ..mostly next day ..on time”

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Posted 1 year ago

“Easy to use good customer service”

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Posted 1 year ago

“Always happy to help on the chat, day or night. Great sevice and great prices”

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Posted 1 year ago

“always easy to use as prime member”

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Posted 1 year ago

“Very quick to deliver parcel, their response is so quick from the moment you order until the parcel Is at your door step everything is just perfect even the quality of products not mention how excellent their packaging”

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Posted 1 year ago

“Have used Amazon for quite some time now, and find them very reliable nd excellent response to any problem you may encounter!”

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Posted 1 year ago

“Delighted with most items I’ve purchased at very good prices, prompt deliveries”

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Posted 1 year ago

“very good at what they do. everything is safe and easy to use!!!”

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Posted 1 year ago

“Ordering and delivery second to none.”

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Posted 1 year ago

“It’s very easy to buy items via online by this company. I really satisfied with the item which I bought so far and especially their delivery service.”

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Posted 1 year ago

“Very easy to use and quick to deliver”

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Posted 1 year ago

“Always on time, never had a problem.”

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Posted 1 year ago

“Consistently brilliant and never let me down. Love Amazon and would be lost without them ! A superior service all round.”

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Posted 1 year ago

“Delivery is always very quick. The price is comparable if not better than elsewhere. I had to return a broken refill perfume bottle once and was immediately sent another. I am always pleased with Amazon.”

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Posted 1 year ago

“Having recently relocated to a house featuring hard floors in many rooms, I found myself in need of various felt pads. This was not only for any newly purchased furniture, but also for replacing old ones. Amazon was my go-to, and I found a selection that admirably fulfilled this requirement. What's more, the delivery was impressively swift, adding to the convenience of my purchase.”

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Posted 1 year ago

“I recently bought the Retro Game Handheld Console from Amazon.uk, and it's been amazing! My son is thrilled with it, and here's why: The console is compact and has a vibrant display that immediately caught my son's attention. Setting it up was a breeze, and with the Linux system and 64G storage, we have access to a vast library of classic games. The gaming experience is seamless, with smooth controls and impressive graphics. It supports various gaming systems and genres, offering endless entertainment options. The console feels sturdy, ensuring durability during long gaming sessions. The battery life is impressive too, providing hours of uninterrupted gameplay. I want to recommend Amazon.uk for their prompt and reliable service. Ordering was smooth, and the package arrived securely packed and on time. In conclusion, the Retro Game Handheld Console has brought endless joy to my son's gaming experience. Its compact design, extensive game library, seamless performance, and durability make it a fantastic choice. Thank you, Amazon.uk, for delivering this delightful gaming experience”

Amazon UK 5 star review on 15th July 2023

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Posted 1 year ago

Amazon UK is rated 4.7 based on 13,402 reviews