Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,419 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,419 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 2 star review on 16th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and rapid delivery using Amazon Prime.”

Helpful Report

Posted 2 years ago

“Brilliant company, instead of tramping miles searching for items just search Amazon uk, Next day delivery with prime and easy to return if you rarely need to, 5 star service”

Helpful Report

Posted 2 years ago

“Easy to use website, always receive items in a timely fashion and a good customer service!”

Helpful Report

Posted 2 years ago

“Been a regular customer for some years now, had a few blips with them from time to time, but they have always been put right straight away. Very pleased with their customer service.”

Helpful Report

Posted 2 years ago

“Love this site it has everything you need delivery is always on time and the service is impeccable”

Helpful Report

Posted 2 years ago

“Easy to use can post to the Amazon pick up which is so much easier for me shows me the latest offers”

Helpful Report

Posted 2 years ago

“Have been with Amazon for a while now, but since the beginning of the Pandemic last year they have been outstanding for anything and everthing, often with next day delivery.To this day if I need anything I no longer think of going to any store for my purchase my first thought is Amazon.”

Helpful Report

Posted 2 years ago

“Good reviews good prices prompt deliveries use them regularly”

Helpful Report

Posted 2 years ago

“Always good products, good prices, loads of choice and quick delivery.”

Helpful Report

Posted 2 years ago

“Absolutely amazed at their prices and quick delivery”

Helpful Report

Posted 2 years ago

“Absolutely amazed at the low competitive prices and quick delivery.”

Helpful Report

Posted 2 years ago

“I have prime and it always amazes me how they consistently provide a delivery service at this standard. Plus great films and tv programs too.”

Helpful Report

Posted 2 years ago

“A very good Price for the game of security in my house”

Helpful Report

Posted 2 years ago

“I absolutely love this website I’m disabled so for me it’s ideal and great bargains can be had as well”

Helpful Report

Posted 2 years ago

“easy to buy & lots of great offers, so much choice & a wide range of products to match what you need”

Helpful Report

Posted 2 years ago

“Never disapointed perfect regard delivery and products”

Helpful Report

Posted 2 years ago

“Simply the best online shopping experience”

Helpful Report

Posted 2 years ago

“My wife is a freqent cusomer of Amazon Uk. Really I have wondered how promt and customer friendly they are. Really my big salute. Regards”

Helpful Report

Posted 2 years ago

“Excellent service for Prime Delivery. Pricing could be better on some products, but overall their pricing stands up to most competition and their delivery is far better than others.”

Helpful Report

Posted 2 years ago

“Plenty of choice and easy to order”

Helpful Report

Posted 2 years ago

Amazon UK is rated 4.7 based on 13,419 reviews