Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,438 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

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Metrics

4.7

Based on 13,438 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 2 star review on 25th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lowest price and fast delivery”

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Posted 3 years ago

“Just the best”

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Posted 3 years ago

“Use them regularly and it's so easy”

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Posted 3 years ago

“Fantastic”

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Posted 3 years ago

“Everything. Service. Speed delivery. Choice. Who can match The Mighty Amazon! 😄👍”

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Posted 3 years ago

“Very quick & easy to order from...”

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Posted 3 years ago

“Great service and rapid delivery using Amazon Prime.”

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Posted 3 years ago

“Brilliant company, instead of tramping miles searching for items just search Amazon uk, Next day delivery with prime and easy to return if you rarely need to, 5 star service”

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Posted 3 years ago

“Easy to use website, always receive items in a timely fashion and a good customer service!”

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Posted 3 years ago

“Been a regular customer for some years now, had a few blips with them from time to time, but they have always been put right straight away. Very pleased with their customer service.”

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Posted 3 years ago

“Love this site it has everything you need delivery is always on time and the service is impeccable”

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Posted 3 years ago

“Easy to use can post to the Amazon pick up which is so much easier for me shows me the latest offers”

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Posted 3 years ago

“Have been with Amazon for a while now, but since the beginning of the Pandemic last year they have been outstanding for anything and everthing, often with next day delivery.To this day if I need anything I no longer think of going to any store for my purchase my first thought is Amazon.”

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Posted 3 years ago

“Good reviews good prices prompt deliveries use them regularly”

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Posted 3 years ago

“Always good products, good prices, loads of choice and quick delivery.”

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Posted 3 years ago

“Absolutely amazed at their prices and quick delivery”

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Posted 3 years ago

“Absolutely amazed at the low competitive prices and quick delivery.”

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Posted 3 years ago

“I have prime and it always amazes me how they consistently provide a delivery service at this standard. Plus great films and tv programs too.”

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Posted 3 years ago

“A very good Price for the game of security in my house”

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Posted 3 years ago

“I absolutely love this website I’m disabled so for me it’s ideal and great bargains can be had as well”

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Posted 3 years ago

Amazon UK is rated 4.7 based on 13,438 reviews