Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,438 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,438 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 2 star review on 25th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered gifts for my sons birthday arrived ahead of schedule and packaging wasn’t excessive. Quicken and easy”

Helpful Report

Posted 3 years ago

“Life savers, prime getting thing so fast at times, think my record was needed a birthday gift, paid before 8pm and I had a knock on the door before 8am. Amazing.”

Helpful Report

Posted 3 years ago

“Amazing service speedy delivery”

Helpful Report

Posted 3 years ago

“I ordered a freeview recorder instead of a freesat, when I returned it I got my refund the same day, no questions asked - just brill!”

Helpful Report

Posted 3 years ago

“Such a high level of Integrity , with delivery and returns . So very happy 😊”

Helpful Report

Posted 3 years ago

“So easy and feel safe shopping”

Helpful Report

Posted 3 years ago

“Very helpful prompt delivering No problem with returns Helpful staff”

Helpful Report

Posted 3 years ago

“I have used Amazon prime for a couple of years , with free postings on most orders ,next day delivery and competitive prices 👍”

Helpful Report

Posted 3 years ago

“So easy to purchase and very quick delivery”

Helpful Report

Posted 3 years ago

“Good prices and Quality products.”

Helpful Report

Posted 3 years ago

“Good service all round”

Helpful Report

Posted 3 years ago

“Good service”

Helpful Report

Posted 3 years ago

“Excellent and fast”

Helpful Report

Posted 3 years ago

“Amazon works very well for me. Fast deliveries. Need to keep an eye on the quality, as there are lots of new brands there and it is harder to find the "traditional" brands now.”

Helpful Report

Posted 3 years ago

“Great company easy to use website would definitely use again”

Helpful Report

Posted 3 years ago

“Been as a regular and royal customer for over 10 years . Brilliant customer service and best prices . Couldn’t happier more .”

Helpful Report

Posted 3 years ago

“Next day delivery .”

Helpful Report

Posted 3 years ago

“I am very satisfied with the service.”

Helpful Report

Posted 3 years ago

“Bought a Cosori airfryer from the warehouse marked as used (damaged packaging)delivered next day unit in perfect working order saved £18 on retail very pleased 👍”

Helpful Report

Posted 3 years ago

“Amazon are exceptional in choice,delivery,price . So good i am a prime member and use amazon regularly.”

Helpful Report

Posted 3 years ago

Amazon UK is rated 4.7 based on 13,438 reviews