Used to be quite good..... But now it's full of problems.... Examples..... On my account.....(Details added by Amazon UK) Parcel handed to customer......No.....It was thrown over the fence....Even though there is a big clear sign that says "Parcels....Press the bell" Parcel delivered.......No......It never arrived.... So......Are the delivery drivers stealing parcels or was the item never really sent ??? Parcel running late.....No....It never turned up..... £130 worth of jewellery parcel.....Wedged in a gap on my fence near the gate where it could be seen by anyone walking by...... And if you put a review on Amazon saying.... Item never arrived but is yet showing as delivered....Amazon won't publish it.....Because it makes them look bad.....So what !....Don't lie to your customers in the first place.......And get your act together.....Before customers start shopping somewhere else......