As a self-publishing author, I am concerned with selling books to Amazon, not buying from them. Amazon will only buy my book at a price that gives me a profit of just over $1 per sale. This is profit measured against the marginal cost of printing the book. It ignores all the fixed costs of my book production, such as editing, design and maintaining my website. To make a profit, just on selling books to Amazon, I would have to sell over 20,000 copies. Amazon then sells the book on their website at a price that is only just higher than where I am trying to sell the book to retail bookshops. They are not just destroying independent bookshops, they are destroying the market for my book. If I try to contact them. I cannot speak to a human that can make decisions. I get stock replies of corporate propaganda. Amazon is trying to create a monopoly for themselves. They claim to care about books, but actually they are just a website with an algorithm. There is no caring involved When you access your account, they don't care whether you are there to buy the complete works of Plato or an electric toothbrush.