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Jason Yendole
wont be using amazon again on the 30th sept 15 i ordered 4 dvds /teenage mutant ninja turtles £5 / dumb and dumber to £4.99 / dead rising watch tower £4.99 / kingsman £6.99 = £21.97 and they sent me an email saying on the 3rd oct 15 it is out for delivery then a few hours later i checked the amazon tracking site and it said delivered and handed to recipient. i contacted amazon and asked whats going on and said im in 24/7 as im disabled and i have an ip camera out front to so not like i would not of seen it. they said please wait 24 hours as the courier could of just said was delivered as they do that sometimes wow really even though on my account says handed to recipient. so i decided to go to a house around the corner 17 cleeve drive as my address is 17 woodview drive so the courier has in the past been lazy and post men and put my stuff through there door as a courier did it last year with a drinks order and it said delivered and signed for by shaw and i knew that name so i asked and they said yes and he brought the opened box down even though it was tracked he thought i would come get my property. but anyways i went round no answer and lights off so they're out. and what i catch a glimpse of on the porch hardly hidden from a pacing slab put on its side like a barrier. a amazon dvd shaped packing and i took photos as proof and the address and looked and said my name and address on so yes the couriers are bad and crap they put it in the wrong address. so i headed home with my property and pics of proof and got back a hold of amazon to let them know about it they tried to replace them i said no i have them now i said time and time again can i have an email address to send these pics to you so you can use them against the courier they said ive escalated it with out logistics department and they'll investigate it. i asked again she goes its ok we trust our customers she said you can keep the pics. i said yeah but i went through the hassle of going and taking them she said for the hassle ive issued you a £5 voucher on your account great like im going to use it. that will get lost to.
9 years ago
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