Disgraceful lack of service Amazon failed to deliver 2 orders but falsely alleged delivery. When I called for a refund, they claimed they were unable to verify me and could not assist. I have therefore raised a dispute with my bank to get the money refunded. Amazon’s online automated system is just as bad as the humans they employ – it is impossible to claim a refund because the system keeps claiming it was delivered. The photo of the delivery address is not even my property! Now I understand why Amazon has such a low rating on Trustpilot. The orders Amazon failed to deliver were 20247910536610724 and 20227824599525108 Meanwhile I am directing my business to Amazon’s competitors, I doubt I will order with them again as it’s not worth the hassle of being scammed