I purchased a Samsung tablet (TABPRO S) from Amazon. This unit came with the seals on the product cut. I contacted Amazon who sent another unit which was promised overnight and sent in 2 days, and this too had the seals cut open on the product box. I tried multiple times to work with Customer Service on this issue and quickly resolve it but it is now a week since my first order and I am still waiting for yet another (3rd) unit to arrive (again not overnight but 2 days) and hopefully will not have the seals broken on this one. They did offer me a 10% refund, however I cannot get a clear answer as to WHY this is happening and why they are selling units that have the seals broken. I have talked to them on the phone and chatted with them online. All I get is "we are sorry" and "we will escalate this". Until then all I am doing is receiving items and sending them back with no other explanations about the issue. SO VERY FRUSTRATING!