I have not received a parcel (value £119.99). Amazon claim that it was handed to a resident at the delivery address. This is a lie. They will not refund me unless I file a police report. I have contacted the police who will not file a report because Amazon have no proof that it was delivered to me therefore Amazon is the victim of any crime not me. Amazon's "proof" is the order number, a delivery confirmation email and a tracking ID number. None. I have lost £119.99 and can do nothing about it. I am looking into legal action against them.
2 years ago
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