This is the first and last time I order textbooks on student amazon. I paid for prime shipping and placed an order for almost $400 worth of books. Next day waited around for the order and nothing showed up after calling them and speaking to an extremely rude supervisor named Berna I found out they cancelled my order for suspected fraud because it was my first time ordering and the large amount of the order, but I was never notified. Now after reinstating my account and replacing the same order I paid for express shipping again and still have not received my package. Its now been a week, 7 phone calls, and two emails and still no package. There wasn't even an explanation as to why I wasn't contacted when my account was suspected fraudulent, the supervisor only offered me a $10 credit which wouldn't even cover shipping cost, and I've still yet to get any reply from my emails that I've sent. Its tempting cause their cheap but do yourselves a favor students and don't get your textbooks through amazon. The amount of time wasted and the frustration of dealing with there customer service staff isn't worth the trouble. Now I'm massively behind on my studies and still have NOT received my textbooks.
9 years ago
Amazon UK has a
4.7
average rating
from
13,410
reviews