Their email said the item was handed over to resident, yet I did not receive it. It was impossible to chat with a robot which only gives you limited options. Later in the evening, I found out it was delivered to the house opposite. This is not the first time this happens. Amazon's delivery is getting worse day by day. On previous occasions, items were left at the front door for any passer by to pick up or left under my car, ignoring my instructions to leave items in the porch if no one in. I don't think it is worth the trouble to keep shopping with Amazon.
5 months ago
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