I ordered my stuff last month nd still hasn't come so phoned up for them to tell me they havnt got the wen they said the had been delivered on the 26th of November so of I didn't fone still wouldn't ov now n barring in mind these are my son's Christmas presents wat he is now not going to have. They also told me there was a refund for these items sent out on the 18th ov December I have foned the bank no refund I no it can take up to 5 days so still should be pending iv looked in to it nd tool it further nd I no the money can be transferred the same day now I need to find the money to buy my boy these presents this has really destroyed me nd made my angry I use amazon a lot nd never ever had this problem will never be using use again nd will be advising other ppl not yo either this is terrible the way use gave dealt wiv this situation