So an Amazon delivery driver damaged my property and have broken my car parking bollard. I have a ring video door system that clearly identifies the vehicle and sees the van driver deliver the amazon parcel and reverse their van into my driveway and knock down my bollard, check his vehicle and drive off! Reported this to amazon immediately so despite the video evidence, time of delivery and where the parcel was delivered to (not us) Amazons response - nothing we can do without the parcel tracking number ?! Explained that we do not speak to that particular Neighbour and can not obtain that, they have said there is nothing they can do?! In today’s age I find that impossible there is nothing they can do considering we have this overwhelming evidence. I have an amazon account and find this blatant attempt to not help their customers despite a crime has been committed disgraceful. I will be shortly closing my and my husbands amazon Account and contacting the police