Had a £50 gift card. Bought stuff for my daughter with it however, instead of Amazon using the gift they took the money out of my bank which I did not have. Rang multiple times and they would not refund the money back to my bank and use the gift card that is already on the account. I have since deactivated my prime membership along with my account. It is absolutely ridiculous and the customer service is horrible!!!
6 years ago
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