I have ordered and item on the 29th of May. Even though the item was on stock when i ordered it,I did not get a delivery date. After a month still no delivery date but what is worst,the did not contact me to say there's something wrong. I have then contacted them every day spending at least an hour on chat with them trying to get this sorted / escalated. in the end they gave said that i have NO choice but re-order the item as it was stuck in their ordering system..bla bla bla. I have then re-order it on 2nd of July 2020 and was re-assured that a manager will personally be monitoring this and will update me,,guess what?! nothing happen till today when they have asked me to re-order the item as is stuck in the ordering system !!! UNBELIEVABLE !! They don't even know the history of it. I never had to deal before with their customer services but I have to say that this is the worst customer services I have seen in my life! People on their end failing over and over to do basic customer services and they're probably still being employed!!