I placed an order (112-7592070-6553803) on June 6th, but decided to cancel it soon, so I wrote to Amazon customer service and asked to cancel this order, but received a reply that when they ship a package, I would be able to cancel it. After the order was shipped, I found that there was no cancel button, and wrote again and received a response that Amazon cannot cancel this shipment, so I have to wait for it to be delivered and they can issue a refund without sending it back. The worst part is, that I did not receive this package, I think it was delivered to the wrong place and someone unknown signed it, so now they refuse to send a replacement or refund.
Do not order from Amazon.
Terrible customer service and they won't refund you in the case they fail to deliver you the item you purchased.
If I could give less than a 1 star, I would.
1 year ago
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