Amazon Reviews

Name: Amazon
Rating: 4.55

4.6 Rating 1,427 Reviews

89 %

of reviewers recommend Amazon

Company Reviews

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Metrics

4.6

Based on 1,427 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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Amazon 1 star review on 9th October 2025

Came Across (‎‪+1 3 26 20 90 32 5‬ ) She Help Me Reclaim My Scamed Cryptocurrency

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazon continues to miss delivery dates. Customer Service promise to Expedite, gives new dates then you receive an Email with the same old dates. They claim it's due to product sitting at the Wrong Fulfillment Centers and / or delays. Really 2 month delays? Only Solution they offer is to cancel the Order.”

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Posted 2 days ago

“Their patience and understanding made the whole process smooth and stress-free.”

Amazon 1 star review on 14th October 2025

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Posted 6 days ago

“The team was clear, quick to respond, and really helpful the whole time. They guided me through each step, which made a tough situation much easier. I really appreciated their honesty and how open they were with communication. I'd suggest them to anyone who wants reliable help”

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Posted 6 days ago

“What stood out most was how patient and understanding they were. Their customer-first approach made me feel truly valued.”

Amazon 1 star review on 13th October 2025

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Posted 1 week ago

“What stood out most was how patient and understanding they were. Their customer-first approach made me feel truly valued.”

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Posted 1 week ago

“They normally have produced a number of products both reasonably priced for me. Until yesterday. They asked for a password that does not exist on my computer. My normal account does not allow me in. On going through Amazon they attempted to give me a new password. Instead their antiquated program put me in a new account. I was told they could backtrack it with one of my orders and hung up. I found a recent order. The new agent on the line was speaking very fast and was difficult to understand over a phone. She attempted to get my account back from a previous order. Everything she wanted me to do did not work. She would not listen. Finally the line went to a dial tone. I have ordered and received at least 22-27 orders in the last 2 months. I use prime. Suddenly it asks for a password I do not have. It is attempting to use an email from many years ago. Now it says I have no orders in my past history? I suggest you upgrade your software to something that does not resemble a post office. Something that actually works. I suggest a delivery service where you have an accurate tracking system where you do not have to stay home all day to pick up a product.”

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Posted 1 week ago

“They truly listened before acting. Their patience and understanding made the whole process smooth and stress-free.”

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Posted 1 week ago

“Always supportive and helpful with technical support and solutions”

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Posted 1 week ago

“Always supportive and helpful with technical support and solutions”

Amazon 1 star review on 7th October 2025

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Posted 1 week ago

“The support team took the time to truly understand the complexities of my issue, listening closely to every detail I shared. Their patience and commitment to fully grasping my needs before proposing any solutions were evident throughout the process. It was clear they weren’t just looking for a quick fix, but for a thoughtful and lasting resolution.”

Amazon 1 star review on 27th September 2025

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Posted 3 weeks ago

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Posted 3 weeks ago

“Thankful for everything”

Amazon 1 star review on 24th September 2025

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Posted 3 weeks ago

“Scammed? Alpha Recovery rescued me!””

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Posted 4 weeks ago

“I have cancelled my Amazon Prime UK subscription because I object to the politics of its owner, Mr. Jeff Bezos, his support for growing autocracy in the USA and his silencing of free speech at the Washington Post. I have also come to realize how much of a monopoly Amazon has become and how much Amazon corners out other seller.”

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Posted 4 weeks ago

“I never thought I could get my money back..”

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Posted 1 month ago

“This is a fraudulent operation disguised as a brokerage.”

Amazon 1 star review on 16th September 2025

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Posted 1 month ago

“Recovery is possible through Denise Expert Recovery”

Amazon 2 star review on 15th September 2025

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Posted 1 month ago

“Why Choosing UNIQUE RECOVERY FIRM Was the Best Decision I Made”

Amazon 1 star review on 8th September 2025

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Posted 1 month ago

“Lost Funds? Withdrawal Issues? Alpha Recovery Saves the Day!”

Amazon 1 star review on 29th August 2025

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Posted 1 month ago

“While Amazon aims to provide +l~8562~9O~7OO7 high-quality customer service and delivery, achieving 100% satisfaction can be challenging due to various factors. Customer experiences can vary based on: - Location: Delivery times and service quality may differ between urban and rural areas. - Product Availability: Certain items may be out of stock or have delayed shipping. - Customer Service Response: The effectiveness of customer support can vary; some customers may experience delays or unsatisfactory resolutions. Overall, while many customers report positive experiences, it's important to consider that some may encounter issues. Checking recent reviews can provide a clearer picture of current service levels.”

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Posted 1 month ago

Amazon is rated 4.6 based on 1,427 reviews