Amazon Reviews

Name: Amazon
Rating: 4.67

4.7 Rating 1,361 Reviews

93 %

of reviewers recommend Amazon

Company Reviews

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Metrics

4.7

Based on 1,361 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Live Chat, Telephone, Email

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It may be owned and run by a sociopathic Kermit the frog lookalike but you have to admit, Amazon have proved just how efficient you can be if you just basic human decency and just flog shit….hard.”

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Posted 2 years ago

“I have received damaged goods on several occasions which I have had to return.”

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Posted 2 years ago

“In general Amazon does a pretty good job, but the fall down hard when it comes to gift returns. They have tracking that says the received my gift return over 10 days ago, and no refund has been issued, also contacted support who said they filled out a request for payment because they can see they have the item. Still nothing. This is the 2nd time that I returned a gift, the first time, the package was totally lost in transit. Serious issues with Amazon.”

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Posted 2 years ago

“I used to enjoy shopping through Amazon, but now it seems like there is one issue right after another issue, shipping has gotten to where you don't know if the item is going to get there on the day it was supposed to be delivered, I lost being able to do reviews on Amazon because they told me I violated some policy, but they won't tell me which one, or if it's permanent, customer service has gotten to be bad, most of the time when you call customer service, you get a representative who might be able to speak English, but doesn't understand it, and now the truth is coming out about what Amazon has done to it's employees in the past, it's not the same Amazon as it was when I first started shopping there.”

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Posted 2 years ago

“Do not order clothes from Amazon. Many of their clothing comes from China, which I did not know. Clothing was cheaply made, ran about 3 sizes smaller and cheap fabric. If you try to return it, good luck.”

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Posted 4 years ago

“I. Buy under amazon three books and pay all full price and never come was Spanish books to teaching my daughter. Some buddy tell me them you can put it article for sale under Amazon. If this web side or company. It’s not fear stole you money like that ..... company what they do? Anything”

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Posted 4 years ago

“exploitative practices but good grow your own bonsai kits x”

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Posted 4 years ago

“Pathetic service”

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Posted 5 years ago

“Was not please with the product. You could not use it.”

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Posted 5 years ago

“I like ordering from Amazon but your guard has to always be up, causing you to always do your homework on prices, also had cases where products were not as described or pictured. I also have a real problem with delivery: tracking info will state "handed off directly" or "Placed in Secure Location" when actually items were left on porch. the Plus' are you can find deals super easy ordering.”

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Posted 5 years ago

“Using the site was easy to navigate and there are good deals however delivery was slower than expected and i have had a few items not turning up the first time, so have had to re order. Overall an alright experience”

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Posted 5 years ago

“Received two defective items in a row, finally ordered a different model. Ridiculously hard to contact customer services, though once you do it's ok.”

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Posted 5 years ago

“They're quick for delivery, but awful towards their staff.”

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Posted 5 years ago

“although a good company as a rule some of the items aren't always pictured how they look in real life so be careful”

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Posted 5 years ago

“Amazon has a bewildering items for sale (it is the most comprehensive website to browse, I think). However, our purchase from overseas are hampered by 1) the exorbitant shipping cost to Australia which in some cases approaches 50 to 55% of the cost of the item 2) no shipping availability on books to Sydney which has become a barrier for book lovers 3) cost of books available, printed in the States are very high indeed.”

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Posted 5 years ago

“Always have what I looking for with better price”

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Posted 5 years ago

“Amazon is good in general although sometimes I face difficulties to know some basic information like items brand. I would like to see more organised website for Amazon. Another point is when you want to sort items by price for example, you will see random prices and get what you wanted sorted items. I understand this could be a way that the company tries to sale more but it is annoying. Ebay much better in that case.”

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Posted 5 years ago

“What a silly question!”

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Posted 5 years ago

“It's the place all people go now. It has tons of options for every taste.”

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Posted 5 years ago

“Amazon customer care number9661889663”

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Posted 5 years ago

Amazon is rated 4.7 based on 1,361 reviews