Amazon Reviews

Name: Amazon
Rating: 4.55

4.6 Rating 1,428 Reviews

89 %

of reviewers recommend Amazon

Company Reviews

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Metrics

4.6

Based on 1,428 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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Amazon 1 star review on 9th October 2025

Came Across (‎‪+1 3 26 20 90 32 5‬ ) She Help Me Reclaim My Scamed Cryptocurrency

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazon continues to miss delivery dates. Customer Service promise to Expedite, gives new dates then you receive an Email with the same old dates. They claim it's due to product sitting at the Wrong Fulfillment Centers and / or delays. Really 2 month delays? Only Solution they offer is to cancel the Order.”

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Posted 1 week ago

“Their patience and understanding made the whole process smooth and stress-free.”

Amazon 1 star review on 14th October 2025

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Posted 1 week ago

“The team was clear, quick to respond, and really helpful the whole time. They guided me through each step, which made a tough situation much easier. I really appreciated their honesty and how open they were with communication. I'd suggest them to anyone who wants reliable help”

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Posted 1 week ago

“What stood out most was how patient and understanding they were. Their customer-first approach made me feel truly valued.”

Amazon 1 star review on 13th October 2025

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Posted 2 weeks ago

“What stood out most was how patient and understanding they were. Their customer-first approach made me feel truly valued.”

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Posted 2 weeks ago

“They truly listened before acting. Their patience and understanding made the whole process smooth and stress-free.”

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Posted 2 weeks ago

“Always supportive and helpful with technical support and solutions”

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Posted 2 weeks ago

“Always supportive and helpful with technical support and solutions”

Amazon 1 star review on 7th October 2025

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Posted 3 weeks ago

“The support team took the time to truly understand the complexities of my issue, listening closely to every detail I shared. Their patience and commitment to fully grasping my needs before proposing any solutions were evident throughout the process. It was clear they weren’t just looking for a quick fix, but for a thoughtful and lasting resolution.”

Amazon 1 star review on 27th September 2025

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Posted 1 month ago

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Posted 1 month ago

“Thankful for everything”

Amazon 1 star review on 24th September 2025

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Posted 1 month ago

“Scammed? Alpha Recovery rescued me!””

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Posted 1 month ago

“I have cancelled my Amazon Prime UK subscription because I object to the politics of its owner, Mr. Jeff Bezos, his support for growing autocracy in the USA and his silencing of free speech at the Washington Post. I have also come to realize how much of a monopoly Amazon has become and how much Amazon corners out other seller.”

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Posted 1 month ago

“I never thought I could get my money back..”

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Posted 1 month ago

“This is a fraudulent operation disguised as a brokerage.”

Amazon 1 star review on 16th September 2025

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Posted 1 month ago

“Why Choosing UNIQUE RECOVERY FIRM Was the Best Decision I Made”

Amazon 1 star review on 8th September 2025

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Posted 1 month ago

“Lost Funds? Withdrawal Issues? Alpha Recovery Saves the Day!”

Amazon 1 star review on 29th August 2025

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Posted 1 month ago

“Amazon will not refund or help me get a replacement for a cracked barker wire that was sent to me and won't let me add the picture of the bats spark plug wire I would like someone to communicate with me and get the picture of it and do it right”

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Posted 2 months ago

“I ordered a simple and readily available fitbit watchband kit from Amazon. No prime. All they had available was a pack with different colors. Something that could easily be sent through US Mail. They originally quoted me a date 5 day delivery date from the order date. Once that date arrived, still no package. I went back to my order only to see that now, without an alert or notification was going to be an additional 3 days until the package arrived. I canceled my order and will never use Amazon again. I got my co-worker who is a prime customer to order it for me at a better price. As far as the arrival time, who cares at this point right? USPS shipping on this item would have arrived the next day or two. Ridiculous! Goodbye amazon but I got around your treatment of non-prime customers by using my friend's account. Ha Ha! Jokes on you.”

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Posted 2 months ago

“Whatever you do, don’t buy through 3rd party sellers on Amazon. I purchased a media center. The quality is horrible. I asked for a return label and was told that because the item was not damaged or arrived late, I had to pay $535 in return shipping. I appealed it through it through the Amazon A-Z program and they denied it. I filled out a detailed review to warn other customers and Amazon denied the review because my experience was not pertinent to other customers. The seller of the media center has a 68 score. I learned very expensive lessons. Amazon screens reviews and is not transparent about 3rd party merchandise. Don’t buy from 3rd parties on Amazon. They will not have your back if you are unhappy with the quality. The seller is BVIUNTWO. The unit was $600. Trust me when I say that I am glad to have their merchandise out of my house. It’s junk.”

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Posted 2 months ago

Amazon is rated 4.6 based on 1,428 reviews