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Amazon Reviews

4.6 Rating 1,428 Reviews
89 %
of reviewers recommend Amazon
4.6
Based on 1,428 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
Greater than 70%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
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This will be the second l wrote this review because imagine that... it didn't appear and I'm sure Amazon had something to do with it. Here's the deal. I changed my last name, email address and phone number. All l am trying to do is get CBS all access, but it is through Amazon unfortunately. I have tried to change my password on and off the phone with them which is worthless because You can't understand a word they say on the phone. When l try to change my password of course it didnt work because they say l already have an account with my new email. THEN WHY DOESN'T IT WORK???? Then after you try a few times they block you out. Well l guess Amazon lost a very good customer because they are full of it.
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Posted 6 years ago
I can't believe the hassle l am dealing with when it comes to amazon.com. 1st they tell me I need to add my new email address and name to be able to change my password well, I tried to do that and of course it said l already have an account with my new email address, but on the phone they said l didnt. Then, after you try a few times, they block you from trying. The people on the phone don't know what they are talking about. Actually none of what l have tried just to get CBS all access has worked so l guess my business will go elsewhere. Get your act together Amazon, Because you just lost a good customer.
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Posted 6 years ago
Do NOT Buy Living Plants or Perishable Items From Amazon or Its Sellers Amazon policy is that it is OK for a Seller to lie about the delivery window for a living plant or perishable item. It is OK if it sits on your doorstep for SEVERAL DAYS outside the delivery window and rots or dies--as long as the delivery was "early". Amazon is far more careful about delivery dates for books, DVDs, furniture and other nonperishable items when it doesn't matter than about a plant that could die or a food that could spoil & make you seriously ill. After having bought a supermarket chain (Whole Foods) last year, you would think they would know better. They should either stick to durable goods or be more careful.
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Posted 6 years ago
Amazon gets 1 star from me, because I would like for them to stop treating employees like dirt. If someone dies in an effort to meet your companies standards, and the living employees are expected to work around the corpse, maybe the company deserves a one star rating. Not because of poor service, but because of unnecessarily good service at the expense of hard-working employees’ well-being. I can live without my husband’s Subtle Butts for an extra few days, if it means Amazon employees get to go to the bathroom when they need to, don’t have to walk more than an Amish person does in a day over the course of a shift, can expect not to die, and can expect to not have to work around a corpse.
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Posted 6 years ago
I ordered a collectors edition video game from Amazon and the game arrived mangled in a bubble mailer. I contacted the customer service to let them know about this issue because its a chronic issue with them sending items in bubble mailers only for them to arrive damaged. They said that they will let there shipping department know and that things will change only nothing has ever changed as a result of this and i know this cause I've gone thru this process dozens and dozens of times. They used to be a decent company that i liked now when ever i buy something from them i expect something to go wrong.
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Posted 6 years ago
Ordered my drone about 1 .5 month ago paid £128 it was for a f11 it was coming from China I think still has not arrived even now it was ment to be here on 7th hasn't turned up and I can't find any info about it now
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Posted 6 years ago
I made the mistake to put money to amazon.com and when I tried to buy something from amazon.co.uk or .de they told me I can only use these money on amazon.com U.S only. You can imagine tax, customs and shipping costs from U.S. to Europe...
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Posted 6 years ago
Amazon is amazing! You can literally purchase just about anything with them.
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Posted 6 years ago
The bead I wanted was a Trollbead which was a green bead with a silver frog Prince with his crown on his head and it had gone out of stock! but, Amazon said they would get it in stock and they did do that quite quickly too at the original price as well. Well done Amazon.
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Posted 6 years ago
WORST WORST and THE WORST HOSTING COMPANY EVER!
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Posted 6 years ago
Fairly good. But a bit of a lack in communication and slow to process orders and send out
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Posted 6 years ago
I ordered a Hob sparking unit from them, It was faulty. Complete waste of time and money. I could not even rate them.
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Posted 6 years ago
They have slots to pay
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Posted 6 years ago
Regular Amazon customer in France, I have ordered tens of goods. Recently had a bad experience with a seller called Certeo who after making a pricing mistake offered very poor commercial gesture. They then tried to frighten me as I was trying to find a better workaround. Lucily, Amazon customer care assisted me.
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Posted 6 years ago
It really annoys me how Amazon purchases always default to be Amazon Prime leaving you to hunt around for the small opt-out icon. It is very misleading and should NOT be allowed.
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Posted 6 years ago
Amazon is a fraud once i order two lipo batteres and my parcel never arrived never refund me or even replayed to my messages i am done with amazon lesson learnt
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Posted 6 years ago
Terrible Service they lost two of my orders of the same item . Took my money then made me wait two weeks for a refund . I will never use Amazon again .
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Posted 6 years ago
Bought a Mac Pro and 4 yea square trader extended warranty. The laptop malfunctioned after 8 months. Called Amazon a few times and they did not help or do anything. And its impossible to reach square trade. Took the laptop to Apple and they replaced it with New since it was still under manufacturers warranty. I bought Apple care from Apple and would never buy an expensive product or warranty from Amazon.
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Posted 6 years ago
This company is rubbish. I recently bought a camera memory card and, apart from the fact that I was charged nearly £5 for p. and p., it arrived as a parcel that was too large for my Post Office approved letter box. Luckily I was in. All that was needed was a standard sized envelope with a First Class stamp. What a waste of packaging, not to mention my money. Amazon you are stupid.
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Posted 6 years ago
I bought shoes but size description is not correct . Am not happy plus not enough time to return it
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Posted 7 years ago
Amazon is rated 4.6 based on 1,428 reviews