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“Tracking ID AB7638054. When I contact the customer representative, he says wait 1 month and if it doesn't come, we will take care of you. I have a slogan suggestion for you ‘Place your order, even if your cargo does not arrive’”
“BUYERS BEWARE! Ordered car shade & received but wouldn't fit our car even though was supposed to be for our car. Contacted amazon & we did EVERYTHING they told us to do to send shades back. Gave us a refund then charged us again saying they never received shades although we did exactly what they told us to do to send shade back! Cancelled our membership to amazon & are planning on filing charges through our credit card company! Will NEVER buy through amazon again!”
“I ordered food from Amazon on several occasions to which my food was delivered reeking of cigarette smoke. This is quite disgusting not to mention nasty. It appears that their delivery drivers who deliver food to customers are smoking in their cars on top of customers food delivered from amazon fresh. I have reported It to them several times and things never change, the situation remains the same. This has happened to me quite a number of times. I can always smell cigarette smoke all over my food quite strongly. I am spending my money each time, and should be able to expect better service than this. The service is totally unacceptable.”
“Received only half of my Amazon order, and what I received was not only defected, but the case it came in for cracked. I contacted Amazon for a return label and they said I had to take it to a UPS store, we don’t have a UPS store. We have UPS access points and UPS drop off mailboxes. They said that that is not what they wanted to do. Then they sent me a label that said they would deduct seven dollars from my refund for UPS to pick it up! Why would I pay seven dollars for an order that was not fulfilled? They have a really going down hill and if there was less than one star, I would give it. Greed once again strikes to the consumer. Horrible, inexperienced representatives and I called four different times hoping to get one that had some knowledge. Amazon will be next on the list to go out of business right next to Netflix. You can’t treat customers like this and expect us to return. * I didn’t even receive my order and what I received was defected, didn’t even work! They shouldn’t make it so hard for us to send their wrong sent items back to them. USPS comes to every single door six days a week with scanner in hand and they make it to where only UPS is in their logistic returns. That’s wrong on so many levels.”
“I placed an order (112-7592070-6553803) on June 6th, but decided to cancel it soon, so I wrote to Amazon customer service and asked to cancel this order, but received a reply that when they ship a package, I would be able to cancel it. After the order was shipped, I found that there was no cancel button, and wrote again and received a response that Amazon cannot cancel this shipment, so I have to wait for it to be delivered and they can issue a refund without sending it back. The worst part is, that I did not receive this package, I think it was delivered to the wrong place and someone unknown signed it, so now they refuse to send a replacement or refund.
Do not order from Amazon.
Terrible customer service and they won't refund you in the case they fail to deliver you the item you purchased.
If I could give less than a 1 star, I would.”
“I-m only giving 1 star because there isn't a way to give less. I returned a product and should have a $51.96 refund but, i recieved the money on a gift card. Don't know why amazon thinks they can do whatever they want with my money. Closing my account!!!”
“this is a crock of bull when I do get my order corrected I will not buy anything else on amazon! you make a mistake on your order and you have to wait receive and send it back and just ties your money up too long when I order something I always am able to contact shipper and have it deverted so I can change the order but not with amazon
I don't do business like that!!! amazon make good on this order cause you will never see another order from me!”
“I have ordered new graphics card on Amazon. The package I received contained a completely different graphics card, on top of that it had signs of usage with dust on the fans and scratches on the frame. The mailing box was sealed without any signs of being opened, however the box of the graphics card itself came without any safety wrap or seals.
After that I have left a review of the product on Amazon and attached photos of the used graphics card. Then I contacted customer service and followed their instructions. They told me to send the graphics card back to Amazon. Upon receiving the graphics card I was told that I won’t get the money back because it was a different card. However, I don’t have another card, I returned the only card sent to me by Amazon. I was refused a refund and the card I’ve returned was disposed.
Our family are regular customers at Amazon. Out of all the purchases we haven’t returned anything except this graphics card.
Customer service can't help me. No money, no graphics card.”
