Amazon Reviews

Name: Amazon
Rating: 4.54

4.5 Rating 1,435 Reviews

89 %

of reviewers recommend Amazon

Company Reviews

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Metrics

4.5

Based on 1,435 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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Amazon 1 star review on 17th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They helped me through a tough moment.”

Amazon 5 star review on 9th December 2025

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Posted 2 months ago

“Felt valued and respected throughout the entire process.”

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Posted 3 months ago

“Felt valued and respected throughout the entire process.”

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Posted 3 months ago

“While Amazon aims to provide +l~8562~9O~7OO7 high-quality customer service and delivery, achieving 100% satisfaction can be challenging due to various factors. Customer experiences can vary based on: - Location: Delivery times and service quality may differ between urban and rural areas. - Product Availability: Certain items may be out of stock or have delayed shipping. - Customer Service Response: The effectiveness of customer support can vary; some customers may experience delays or unsatisfactory resolutions. Overall, while many customers report positive experiences, it's important to consider that some may encounter issues. Checking recent reviews can provide a clearer picture of current service levels.”

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Posted 5 months ago

“Fact Harvest.”

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Posted 6 months ago

“Truth Watch.”

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Posted 6 months ago

“Recovered from a £112K scam thanks to HackingProTeam”

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Posted 7 months ago

“Great service. Always get delivery updates”

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Posted 11 months ago

“Use a lot for a variety of products at competitive prices, never disappointed, fantastic customer services and next day delivery. What's not to like. Also use Kindle.”

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Posted 1 year ago

“Amazon selves great products. At? Great prices.”

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Posted 1 year ago

“Very good service and delivery times. Prices comparable or lower in some cases.”

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Posted 1 year ago

“Very good service.”

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Posted 1 year ago

“I usually order from Amazon, and I'm very happy, unlike Temu”

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Posted 1 year ago

“Good service.”

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Posted 1 year ago

“Every time good service”

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Posted 1 year ago

“Good experience”

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Posted 1 year ago

“Good stuff”

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Posted 2 years ago

“I have RSV, VERY ILL. They were kind enough to have UPS come to my house. It hasn't happened yet, but there was no questioning me. Just made the arrangement. I just wanted it changed to a closer place. Very empathetic.”

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Posted 2 years ago

“Can usually find what I want and options for purchasing. Prime a great option when you need something the next day”

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Posted 2 years ago

“Amazon Customer Service +1(858) 666 0943 Toll Free Helpline”

Amazon 5 star review on 31st January 2023

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Posted 3 years ago

Amazon is rated 4.5 based on 1,435 reviews