They normally have produced a number of products both reasonably priced for me. Until yesterday. They asked for a password that does not exist on my computer.
My normal account does not allow me in. On going through Amazon they attempted to give me a new password. Instead their antiquated program put me in a new account.
I was told they could backtrack it with one of my orders and hung up.
I found a recent order. The new agent on the line was speaking very fast and was difficult to understand over a phone. She attempted to get my account back from a previous order. Everything she wanted me to do did not work.
She would not listen. Finally the line went to a dial tone. I have ordered and received at least 22-27 orders in the last 2 months. I use prime. Suddenly it asks for a password I do not have. It is attempting to use an email from many years ago.
Now it says I have no orders in my past history? I suggest you upgrade your software to something that does not resemble a post office. Something that actually works. I suggest a delivery service where you have an accurate tracking system where you do not have to stay home all day to pick up a product.
1 week ago
Amazon has a
4.6
average rating
from
1,427
reviews