I ordered a simple and readily available fitbit watchband kit from Amazon. No prime. All they had available was a pack with different colors. Something that could easily be sent through US Mail. They originally quoted me a date 5 day delivery date from the order date. Once that date arrived, still no package. I went back to my order only to see that now, without an alert or notification was going to be an additional 3 days until the package arrived. I canceled my order and will never use Amazon again. I got my co-worker who is a prime customer to order it for me at a better price. As far as the arrival time, who cares at this point right? USPS shipping on this item would have arrived the next day or two. Ridiculous! Goodbye amazon but I got around your treatment of non-prime customers by using my friend's account. Ha Ha! Jokes on you.