I returned an item back to Amazon as important parts were missing. Even after 20 days, I have not received refund. They are giving silly reason saying that, their responsibility is over by providing reference number and to contact the Bank. Bank says they are yet recieve the money. Imagine the fate of customer for dealing with Amazon Company. Worst service and they are least worried to ensure credit of refund amount to Bank. How long we have to suffer and who will help us. Request citizens to be careful before dealing with Amazon and for thier silly response. Totally worst experience with Amazon Company