Am new customer with Ambrose Wison. Aug 2022 My Mother shopped with them for years & loved them. Shocked to find I'm having issues with them. No problems with ordering or delivery just the statements & accounting end of things! My first item bought in the sale £18.20 continues to show up on the statement at the full price £26.00. Despite an email to confirm the correct sale price. Second item £30.00 was returned as faulty. Unfortunately I paid them £56.00 to cover both items before I discovered their error on the statement & the fault in the goods. You can only contact them via the online forms on their website so you won't have a record of what you've contacted them about. Screen shot any emails you send & keep them on your desktop. You'll need to be on your toes & have your wits about you. Feel sorry for anyone elderly on their own dealing with them. My statement reads -£30.00 when it should be -£67.80. Putting me off having anything more to do with them. Have been fobbed off with 1 email so far, have sent reply. Await response.