Ambrose Wilson Reviews

Name: Ambrose Wilson
Address: Griffin House, 40 Lever Street,, Manchester
Rating: 1.67

1.7 Rating 67 Reviews

16 %

of reviewers recommend Ambrose Wilson

1.7

Based on 67 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Ambrose Wilson:

Ambrose Wilson specializes in ladies clothing, footwear & lingerie, your alternative to the high street. Get great value underwear in back sizes 36-56 and cups A-L and plus size clothing in sizes 12-34. Expert fashion advice and clothing for all occasions, you are sure to find what you need.

Phone:

0871 231 2000

Location:

Griffin House, 40 Lever Street,
Manchester
M60 6ES

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Ambrose Wilson 1 star review on 11th April 2022

Lynn Parr

Anonymous

Anonymous // 01/01/2019

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“Awful Company! Opened fraudulent account which they acknowledged and then filed a late payment notice on my credit report! AVOID THIS COMPANY”

Helpful Report

Posted 1 month ago

“WOULD NOT USE THIS COMPANY AGAIN CUSTOMER SERVICE DONT SEEM TO UNDERSTAND YOUR QUERY EVRI DELIVERED ME AN EMPTY PACKAGE I INFORMED CUSTOMER SERVICE SEVERAL TIMES BY EMAIL AND PHONE BUT THEY ARE STILL TRYING TO CHARGE ME FOR AN ITEM I DID'NT RECEIVE I'M IN MY 80 AND ITS STRESSING ME OUT I FEEL LIKE THEY ARE IMPLING I'M LYING”

Helpful Report

Posted 1 month ago

“Got an email about an item I hadn't ordered that had been stopped in house. They wouldn't give details about who ordered it or via which e mail address and were very unhelpful. They suggested I contact the credit ref companies although it's their fault this order got through without them checking addresses or payment details and they should have contacted the credit companies on my behalf. Spent hours contacting credit ref companies, sleepless nights, stress. Ambrose Wilson will be getting a big fat invoice for my wasted time. Don't know what scam they are running but they should stop trado”

Helpful Report

Posted 1 month ago

“In August, I fell for a con on an online Bitcoin investment platform. They gave me all kinds of filthy requests and declined all of my withdrawal requests after I lost almost $340,000 to them. They managed to con me into investing the money with the false promise that I would profit from it, and that was all I had, so it was a really difficult time for me. I stopped hearing from them after they stole all of my money. Thanks to RecoveryHacker101[at]gmail[dot]com, I managed to get back every penny I had lost in the previous month. Once I received my entire refund, I paid him 10% of the funds that were recovered as his service fee. Because of his extensive knowledge, I am quite appreciative.”

Helpful Report

Posted 2 months ago

“If I could give no stars I would. Customer service an absolute disgrace. Cutting a long story, ordered goods which were delivered to wrong address, I appreciate not there fault but Customer Services was disgraceful. Told lis after lie. They said they had arranged for a new delivery, then I was told to collect goods which as disabled not an option. Then took over 50 emails to get account cleared only after threatening court action was the account cleared. Never order again”

Helpful Report

Posted 2 months ago

“Horrible experience. Ordered the item, and stated that accepted and processing. On the next day canceled without any explanation. Time wasters.”

Helpful Report

Posted 8 months ago

“Really really bad company, I don't like writing bad reviews, I only usually write good ones and ignore the bad. But on this occasion I am putting my grievances out there. Ambrose wilson got my 85 year old Mothers order wrong, it was sorted but they kept sending her an admin charge that increased by 12.00 on each letter per month. Despite many phone calls and chats thinking that it was sorted, the letters kept coming, eventually Mt mother gave up and paid the amount as it kept increasing she wrote a letter to A.W explaining all she got as a reply was "Your account is now up to date" We will never ever use this company again.”

Helpful Report

Posted 9 months ago

“What had happened to their Customer service I wonder. Several attempts and I couldn't log into my account with, have been shopping with them for quite some time, rubbish response on web chat chat and so sent an email and got a response that wasn't supportive. I rang and spoke to Customer Service in South Africa. Really. And delaybin response time to my questions. What's happening to Ambrose Wilson”

Helpful Report

Posted 9 months ago

“This company's interests rates are astronomical - the APR is working out at nearly 70%. Making money from people who are struggling at the best of times. To make matters worse, they charge premium rates to call them and want things to be done online. They are playing on the vulnerable. Avoid at all costs.”

Helpful Report

Posted 1 year ago

“I bought an air fryer, and one of the drawers broke a few months later. As they didn't have a replacement drawer, and couldn't get one, I was asked to return the product for a full refund. I was told I would receive the refund within 10 days of them receiving the product back. After many messages on messenger, and my case being escalated, I was told (14 days later) that my refund would be issued that day, and would be in my bank within 24 hours. It wasn't. After a phone call to the complaints dept, I was told that the refund was issued, but won't be with me for 3 - 5 days. It didn't take 3 - 5 days for them to take my payment for the product!! Will never order from them again.”

Helpful Report

Posted 1 year ago

“Ambrose Wilson have become very greedy. The interest rate is astronomical and calls are charged at 13pence per minute and account payments must be made every 28 days instead of monthly. The clothes are also of poor quality and customer service is appalling.”

Helpful Report

Posted 1 year ago

“Only left 1 star because I had to. Before we ordered a fridge, we specified our delivery requirements in detail. We was told it will be fine, so we ordered our fridge. Arrow Xl sent 2 elderly men and informed one of them said they could not lift the fridge. He then said the item was not on the lorry. We saw it on the lorry and told them. He then said it would not fit through double doors. They then refused to deliver it. So we are now left without a fridge, we have two mentally disabled children. Absolute disgrace.”

Helpful Report

Posted 1 year ago

“Ambrose Wilson are aware that their delivery contractors are woefully behind, and our order, placed on 2 Dec 2022, still hasn't arrived. Yet they have sent out an invoice demanding payment. Unfortunately, their web site doesn't seem to have an "My parcel hasn't been delivered." option.”

Helpful Report

Posted 1 year ago

“can i leave less than one star ,, still having problems with them , no replies to emails although im now receiving late payment notifications through the post , also to add insult they are sending notifications regarding problems paying your account , the only problem i have is every payment iv made to you so, far and that`s now 6 you have lost until i send you photographic evidence then you find it :) im afraid you are a total joke , i will pay off this account and then see what you do ,”

Helpful Report

Posted 2 years ago

“Accounts still showing in debit even though you have received items my 80 year mom is worried sick as she already terminally ill you had numerous phone calls and been told items returned. I will be taking legal action if you don't sort”

Helpful Report

Posted 2 years ago

“Started a chat about a delivery which I have been waiting for 5 weeks. No explanation why. Keep cutting me off and putting in queue no.9. 40 minutes and still waiting.”

Helpful Report

Posted 2 years ago

“Am new customer with Ambrose Wison. Aug 2022 My Mother shopped with them for years & loved them. Shocked to find I'm having issues with them. No problems with ordering or delivery just the statements & accounting end of things! My first item bought in the sale £18.20 continues to show up on the statement at the full price £26.00. Despite an email to confirm the correct sale price. Second item £30.00 was returned as faulty. Unfortunately I paid them £56.00 to cover both items before I discovered their error on the statement & the fault in the goods. You can only contact them via the online forms on their website so you won't have a record of what you've contacted them about. Screen shot any emails you send & keep them on your desktop. You'll need to be on your toes & have your wits about you. Feel sorry for anyone elderly on their own dealing with them. My statement reads -£30.00 when it should be -£67.80. Putting me off having anything more to do with them. Have been fobbed off with 1 email so far, have sent reply. Await response.”

Helpful Report

Posted 2 years ago

“Having decided to totally withdraw their printed catalogues my elderly mother is now unable to shop with them. Their poor decision has surely cut a large number of housebound, IT challenged, elderly customers from their business. I understand that costs and environmental concerns exist but surely there are exceptional circumstances to consider. My mother has had yet another means of access to the outside world removed!!”

Helpful Report

Posted 2 years ago

“still on going problems with them loosing every payment ever made to them , after 4 payments and having to provide proof off every one by copy and paste they now want photographic evidence on the 5 th lost payment , the most ridiculous situation iv ever come across and after reading some of these reviews im not the only one , my patience is now done with , i wouldn't recommend them , especially when other retailers offer the same service and actually far cheaper with out the hassle of chasing every payment made to them , dealing ith eels is far less slippery”

Helpful Report

Posted 2 years ago

“Refund not issued .10days late Disgraceful Dr Yohini Ariyanayagam”

Helpful Report

Posted 2 years ago

Ambrose Wilson is rated 1.7 based on 67 reviews