Ambrose Wilson Reviews

Name: Ambrose Wilson
Address: Griffin House, 40 Lever Street,, Manchester
Rating: 1.66

1.7 Rating 68 Reviews

16 %

of reviewers recommend Ambrose Wilson

1.7

Based on 68 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Ambrose Wilson:

Ambrose Wilson specializes in ladies clothing, footwear & lingerie, your alternative to the high street. Get great value underwear in back sizes 36-56 and cups A-L and plus size clothing in sizes 12-34. Expert fashion advice and clothing for all occasions, you are sure to find what you need.

Phone:

0871 231 2000

Location:

Griffin House, 40 Lever Street,
Manchester
M60 6ES

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Ambrose Wilson 1 star review on 11th April 2022

Lynn Parr

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got an email about an item I hadn't ordered that had been stopped in house. They wouldn't give details about who ordered it or via which e mail address and were very unhelpful. They suggested I contact the credit ref companies although it's their fault this order got through without them checking addresses or payment details and they should have contacted the credit companies on my behalf. Spent hours contacting credit ref companies, sleepless nights, stress. Ambrose Wilson will be getting a big fat invoice for my wasted time. Don't know what scam they are running but they should stop trado”

Helpful Report

Posted 8 months ago

“Accounts still showing in debit even though you have received items my 80 year mom is worried sick as she already terminally ill you had numerous phone calls and been told items returned. I will be taking legal action if you don't sort”

Helpful Report

Posted 2 years ago

“Paid cash not credit, returned goods but l did not receive correct refund, you send them an email with all the info, they will send you back an email asking what your query is and what your account details are lol, when YOU ALREADY GAVE THEM THAT INFO .”

Helpful Report

Posted 3 years ago

“Don’t buy anything ever from this company. This company preys on vulnerable people who are unable to comprehend what 69.9% apr means. When called to account they try to confuse the caller with lies and intimidation. This company disgusts me.”

Helpful Report

Posted 3 years ago

“Absolute idiots I applied got accepted gave me a credit limit or £150 spent it on my children received a confirmation email of the items I’d ordered to go back on to the website to check status of order to see it said cancelled on all the items rang them up today to be told something must of came back on my credit file I have another catalogue with jd williams linked to it and my credit score is £1500 I pay fine and never miss a by payments very misleading and I don’t think it should be passed full stop if this is the case not given half way get people’s hopes up than stripped of it #NotHappy🤬”

Helpful Report

Posted 6 years ago

“Awful Company! Opened fraudulent account which they acknowledged and then filed a late payment notice on my credit report! AVOID THIS COMPANY”

Helpful Report

Posted 7 months ago

“Started a chat about a delivery which I have been waiting for 5 weeks. No explanation why. Keep cutting me off and putting in queue no.9. 40 minutes and still waiting.”

Helpful Report

Posted 2 years ago

“Am new customer with Ambrose Wison. Aug 2022 My Mother shopped with them for years & loved them. Shocked to find I'm having issues with them. No problems with ordering or delivery just the statements & accounting end of things! My first item bought in the sale £18.20 continues to show up on the statement at the full price £26.00. Despite an email to confirm the correct sale price. Second item £30.00 was returned as faulty. Unfortunately I paid them £56.00 to cover both items before I discovered their error on the statement & the fault in the goods. You can only contact them via the online forms on their website so you won't have a record of what you've contacted them about. Screen shot any emails you send & keep them on your desktop. You'll need to be on your toes & have your wits about you. Feel sorry for anyone elderly on their own dealing with them. My statement reads -£30.00 when it should be -£67.80. Putting me off having anything more to do with them. Have been fobbed off with 1 email so far, have sent reply. Await response.”

Helpful Report

Posted 2 years ago

“They have ripped off my 80 year old mother,do not use this company, the interest charges are huge.”

Helpful Report

Posted 2 years ago

“customer service are rude unhelpful and arrogant , 2 payments made both lost , not shown on account then charged late payment fee , spoke to a SA man whom insisted i pay by phone so its my fault they pay the money into correct accounts ! when i state i prefer to pay by these means he snears at me then hangs up”

Helpful Report

Posted 3 years ago

“These are a dreadful company that prey on the poor. Their practices are unscrupulous and they do not carry out credit checks prior to issuing credit accounts. After multiple credit increases that I never used, I found myself needing a new appliance costing around £300. As soon as I took advantage of the credit increase they increased my rate of interest to an exorbitant amount claiming that there had been an increase in risk. If a customer is considered a risk, why repeatedly increase credit limits? So they can get as much money out of you as possible as they can increase your rate of interest with every increase in your balance and claim that an 'increase of risk' forces them to put your account from 30 odd percent to almost 60 %! They are nothing but glorified thieves who engage in practices that see you paying way more than you can realistically afford when they up your interest rate to ridiculous levels. And don't expect to be treated appropriately when you make complaints - staff haven't a clue what they are doing and when you threaten legal action and insist they provide all of your details under GDPR, they ignore you because they know they are acting illegally and don't want you to have the evidence that proves it. Stay well away from this company. It is better to go without than have to deal with a law breaking company that preys on and exploits the poor!”

Helpful Report

Posted 5 years ago

“Got account with them, paid on time, monthly credit increases until today when they dropped my credit limit back to £125 without informing me. Absolutely fuming, no letters, phone calls. Disgusting way to treat a loyal Customer.”

Helpful Report

Posted 6 years ago

“Con artists”

Helpful Report

Posted 6 months ago

“Really really bad company, I don't like writing bad reviews, I only usually write good ones and ignore the bad. But on this occasion I am putting my grievances out there. Ambrose wilson got my 85 year old Mothers order wrong, it was sorted but they kept sending her an admin charge that increased by 12.00 on each letter per month. Despite many phone calls and chats thinking that it was sorted, the letters kept coming, eventually Mt mother gave up and paid the amount as it kept increasing she wrote a letter to A.W explaining all she got as a reply was "Your account is now up to date" We will never ever use this company again.”

Helpful Report

Posted 1 year ago

“This company's interests rates are astronomical - the APR is working out at nearly 70%. Making money from people who are struggling at the best of times. To make matters worse, they charge premium rates to call them and want things to be done online. They are playing on the vulnerable. Avoid at all costs.”

Helpful Report

Posted 1 year ago

“Ambrose Wilson have become very greedy. The interest rate is astronomical and calls are charged at 13pence per minute and account payments must be made every 28 days instead of monthly. The clothes are also of poor quality and customer service is appalling.”

Helpful Report

Posted 2 years ago

“Having decided to totally withdraw their printed catalogues my elderly mother is now unable to shop with them. Their poor decision has surely cut a large number of housebound, IT challenged, elderly customers from their business. I understand that costs and environmental concerns exist but surely there are exceptional circumstances to consider. My mother has had yet another means of access to the outside world removed!!”

Helpful Report

Posted 2 years ago

“Refund not issued .10days late Disgraceful Dr Yohini Ariyanayagam”

Helpful Report

Posted 2 years ago

“Think they're trying to scam people into paying again, phoned my 78 year old mother telling her that the payment she made at bank on the 15/04 isn't on system so treating her as if she's not paid. Woman on phone wouldn't listen, despite us reading the slip when it was paid, how much was paid. Accounts numbers matching where at first they suggested it wasn't the right account. Seems like it's happened to others as well. Not getting another payment until statement comes in, either they're lying about not receiving payment or banks aren't sending them. If the latter is the case, they can take it up with the bank.”

Helpful Report

Posted 3 years ago

“Extremely high credit charges and terrible customer service. I was charged for a laptop that was sent to my local shop and went missing. Months later and still not sorted. Avoid this company.”

Helpful Report

Posted 3 years ago

Ambrose Wilson is rated 1.7 based on 68 reviews