I had the same thing happen as the last post. Got credit account and paid the difference on my credit card for some dresses for a wedding.Credit dept called as I have a password to get credit all was ok, then a letter asking for £40.00 as they had cancelled two dresses untill I pay the money. Called customer service and they said the credit wasn't £150 as told and couldn't do anything. They was getting the manager to call me after they came from a meeting at 4pm yesterday. STILL WAITING!!! the worst customer service I have had in a very long time!
6 years ago
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