AA confirmed my flight & then the day before departure they sent emails asking to compensate me if I would rebook to leave at a later time on the same day due to an overbooked flight. I declined. Hours before the flight they emailed that they cancelled my flight. The flight was actually still happening. They had simply overbooked & just cancelled the flight for a few economy bookings to make it work for them. The rebooking they offered me (with no compensation) wasn't even for the same day. It ruined all my plans. I will be closing my account with AA. Can't be trusted to look after the interest of their customers.
11 months ago
American Airlines has a
2.7
average rating
from
10
reviews