We had a family trip scheduled from the Dominican Republic to Denver. Our flight was on Monday, and from the very beginning, our first flight was delayed — the flight from the Dominican Republic to Miami. It was supposedly delayed first due to weather, and then because of air traffic. However, we had a connection to make, and we also had to go through immigration, but our gates were extremely far apart. In the end, we had to go and rebook our flight, and we ended up waiting nearly six hours just to be assisted and have our flights rebooked. We were a family of 11 people, including four young children. Eventually, we were only able to get a flight for Wednesday, meaning we had to stay an extra day in Miami, covering all expenses ourselves. On the flight from Miami to Denver, we had a layover in Dallas. During the Dallas to Denver leg, we were also forced to wait for about 40 minutes inside the plane. No explanation was given — just more waiting inside the aircraft. It has been extremely complicated to finally make it to Denver. The flights were constantly delayed or had some kind of issue, the service was very poor, and we weren’t even offered proper options, not only in terms of refunds but also other alternatives to make the situation easier for us. Honestly, I believe the treatment we received from American Airlines was absolutely terrible.