This was not my first visit to the site, I am a registered customer and have never had a bad experience. I find the site easy to navigate and, on occasion, if things I want are not in stock the site will email me when they are back in stock so that I can order them. Once the order is placed the goods arrived (on this occasion) two days later - very quick delivery. When I have had occasion to ask a query, I send an email to customer services and receive a response by the next working day. I find American Soda an excellent provider to work with and highly recommend them for service and price. They allow me to purchase the goods which I have only been able to purchase while I was in the USA - none better!