Nekeesha Foreman
I would strongly not recommend this company. Their refund policy borders on felonious. The communication between our organization and their representative was terrible. It started by the design team lead (Mycroft) not keeping a scheduled meeting. We had to email him well after the meeting time to even get him on the phone. After that, the designs we were sent were boring, drab, uninspiring, and lacked creativity. After our second meeting we were told that they would go back to the drawing board and send us some new designs and we would receive them within 48 hours. We did not hear from anyone and at that point we decided to move in a different direction. They attempted to send some additional designs well after the 48 hour deadline, and after we had already requested a refund. But those were just rehashed creations of the ones that were already terrible. Again I would strongly urge anyone not to give this company their business. The customer service is lacking and their refund policy will leave you feeling like you just got robbed by the neighborhood crook. We gave them 33% of what we paid for a service and we received nothing but long wait times, a bunch of excuses, high pressure sales tactics, and uninventive designs. PLEASE STAY AWAY ESPECIALLY IF YOU ARE A SMALL BUSINESS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
4 months ago
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American Logo Designers has a 2.58 average rating from 33 reviews

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