Formally Pathwaysmediation.com but it has been held by them and I have to purchase new domain.
I have filed with the BBB. Disputed Transaction is $620 paid on 9/25/2021 for 5 years hosting fee is sought to be reimbursed but there was more unfair
unethical practices prior to this dispute. This does not include the amount I paid for them to have attempted to build my website. This company not only
failed to complete my website and ensure that all the promised
features were working but also failed to do a few upgrades to my
second site. During the course of building my website
pathwaysmediation.com they convinced me to change my
hosting from Ipage to their hosting service and I did so paying the
fee above. However, within a few months of the hosting when the
website went live but still would not work they tried to collect an
additional fee of $1299 they stated was to ensure the site worked
on mobile apps. It had viewed it on mobile sites and it was fine.
The insisted I had to pay this fee or else they would not complete
my site. I refused as it was NEVER a disclosed fee or cost and I
had them several times commit to me that if I changed my
hosting site I could have access and there were no other costs. However, when I would not pay this fee they took my site offline
and it has been offline for nearly 8 months. I had paid for 5 years.
It has cost me my business and they are holding my site and
domain captive. I have tried multiple times to resolve but they will
not give me access or post my site as paid for. on 9/25/21. I have
had to buy a new domain and I am having pay for hosting and
rebuild an entire new website. They did a similar practice me
when I contracted a LOGO prior to 2021. After 6 months I
received an invoice stating I had to pay them trademark rights. I
never did it was never in our agreement. They do all agreements
verbal and then do a Bait an Switch afterwards. However, I cannot
believe they have kept my site offline and help my domain
captive. I have at least 6 emails we have tried to resolve this
issue without any release of my website. I have noted on line this
is apparently the complaint of many others they have dealt with. DO NOT USE THIS COMPANY OR BELIEVE ANY OF THE 5 Star Reviews.