I ordered a pair of shoes for my son, size 13. The company made a mistake and sent a 15. No big deal, they exchanged the item. Well the 13 is too small and the company won’t let me exchange them for a 14 at the same price. I am told only one exchange is allowed. How can the first replacement count against me when American Tall sent the wrong size? You can’t speak to a human being to clarify a simple situation. Very frustrated! The shoes look great they are just too small. Ugh American Tall you should do better than this. I should be able to exchange these without paying extra.