“I bought these items for my teenaged son who is six feet tall. The length of the clothing was perfect. However, the turtleneck sweater was a slight disappointment. The seam at the neck ripped. I had to sew it. That led me to rate my order a three.”
We're very sorry to hear the Turtleneck ripped along the seam, thanks for the feedback. If you ever experience issues with our products, please get in contact with our customer experience team. We'd like to ensure you receive a quick and easy resolution.
We're very sorry to hear this, thanks for letting us know. Someone from our team has looked into this, and reached out via email to assist with the issue. Please let them know if you have further concerns.
“I bought this dress shirt and these pants for my son. He loves the quality of the shirt. It is a thicker very modern style and fits his frame really nicely. The pants also feel good to fit nicely and are quite versatile. Our whole family is quite tall and we really like shopping at American tall. I hope that their quality continues to stay at a higher standard.”
“Order process very good. Only worried as delivery rather slow around Christmas. Stated delivery attempted, but not shown on camera. Arrived safely a few days later.”
“Your sizes are very very inconsistent. I take a 40 waist, it says size 40 but these are at least a 44 or bigger. This is the second time this has happened. Very disappointed and will never order jeans from American Tall again.”
We're very sorry you've been having difficulty with sizing, thanks for the feedback. If you ever experience issues with our products, we recommend getting in contact with our customer experience team. We'd like to ensure you receive a quick and easy resolution.
“Early days but I'm a bit hesitant. The fit is nice. There were several stray white threads at the outside seams. They did not simply pull free. I had to cut them. That rather makes me question the workmanship. The other thing is the zipper. Its operation feels rough, and it seems quite SHORT. I would cheerfully pay more for a little better quality and faster shipping (WEEKS). But now that Levi's sold Dockers and Dockers only come in a 34" inseam, I will probably repurchase these if they hold up over time.”
We greatly appreciate your feedback, thanks for sharing. Please don't hesitate getting in contact with our customer experience team if you ever have questions.
“I appreciate American Tall and especially like how they offer both long and extra long pants and tops. Quality can be mixed. I’ve purchased some items that are great quality and will last me forever and some items that have started to fall apart after only a few washes. I like the clean, classic styles that are timeless.”
“The fit is awesome. American Tall is a Godsend for my son. All other ‘tall’ shops say one has to have a certain girth. He now has clothes that fit. Thank you!!”
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