“This was my first purchase and I ordered three long sleeve ribbed shirts in white, gray and black in a size M which fit beautifully (I’m 5’11, 150 lbs). I have extra material in the sleeves and body which never happens to tall girls.
The material is beautiful and I wish you had many more neutral colors available because I’d buy them all (like an oatmeal, charcoal, olive). The price was very good. I was however disappointed that while putting on the black shirt I noticed a small hole in the side seam after I had already removed the tags. It isn’t very noticeable though and I still love the shirt.”
We understand it can be difficult to find the perfect fit while online shopping, so we offer size recommendations from our Fit Experts! Please feel free to reach out to our customer experience team, they'd love to help!
“Nice pant. I have this in several colors. The length is inconsistant in the regular tall. I have 4 pair and 1 in particular is much shorter than the others. The dark colors have to be washed seperately or they will run on other colors. Love th cut. It would be great if AT could find a sot fabric that was color fast.”
We’re sorry for any inconvenience this may have caused. Our return policy is available on our website for customers to review prior to making a purchase, as shipping fees may vary depending on location for our international customers. If you have any questions or need assistance, please don’t hesitate to reach out to our Customer Experience team—we’re always here to help.
“Purchased these looking for a heavier weight pant. The material is a nice medium weight and good for fall and spring cooler temperatures. The fit is excellent. I'm 6'6" 195 lbs. and purchased the M/tall. They fit my waist and hips perfectly without being too tight or too loose. They are plenty long, breaking nicely on the top of my shoes without dragging the ground. The only thing I would change on these is putting the drawstring on the inside.”
“Good length on product but certain items aren’t great quality. This was my first time purchasing and didn’t realize they have sales often. Tough luck though if you buy at full price and they go on sale. There is a small window of time they will adjust price. Customer service stated they would get back to me then never followed up. In this economy, I’ll take my money and referrals somewhere else!”
We’re sorry to hear about your experience, and we completely understand how frustrating this situation can be. Please note that we do offer a 14‑day price adjustment window, and our full guidelines are outlined in our Help Center for reference. It looks like our customer experience team has reached out and provided a resolution. Feel free to contact us if you ever have questions!
“Generally good, sizes are as advertised. I have had some quality issues & some home delivery issues. This is the second time they’ve emailed me, asking me to review the clothes that I bought. Only problem is, well I ordered them on March 23, they still have not arrived. Not very happy. UPS has had them for 10 days and still has not delivered them. They’ve been sitting in some warehouse for the last four days, 40 km from my house. No delivery. So a rating of “one out of five” on standard free delivery.”
Thank you for sharing your feedback, and we’re sorry for your experience. While the delay was due to carrier circumstances outside of our control, we’re glad to see that your order has now been delivered. If you have any questions, please feel free to reach out to our Customer Service team—we’re always happy to help!
“I bought this jacket for my son-in-law who is 6'10". Using your size guideline, he would wear "extra tall", and 2xL, so that's what I ordered. It was way too big, so he returned it and we got him Large/Tall.
A little bit of a hassle, However American Tall makes the process of exchanges as easy as possible. He is very happy with the jacket. He's looking forward to next winter for some snowboarding fun.”
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