“I have ordered many pants from American Tall and have the same problem over and over. The rise is always too short!!! I can order a tall length from Athleta or JJill and the rise is fine. How is it that a company that specializes in proportioning garments specifically for tall people can make the rise too short??? It is bizarre.”
We're sorry for the disappointment and we value your feedback! Our items have been fit-tested by our models as well as tall people in our community. The item may fit slightly different depending on each person's measurements. Our customer experience team offers recommendations if you'd like suggestions on styles that may be a better fit - they're always happy to help!
“I bought the sweater as a gift for my brother. He was throughly pleased. It was long in the sleeves and the body which is what he likes.
He loved the color and the sweater.
Would buy from this company again!”
“I've ordered a few things but I wind up returning them because I don't like the fabric and fit. It would be nice if there were free returns. I keep doing store credit and then just winding up with more and more store credit.”
We're sorry that you're unhappy with the fit and fabric. While we don’t currently offer free returns if opting for refund, we truly appreciate your feedback! We hope you continue to find pieces that you love. Feel free to contact our customer experience team, they'd be happy to provide some suggestions for other styles you may prefer!
Thank you so much for your kind words! We’re thrilled to hear our pieces fit you perfectly. Feedback like yours means a lot to us! Thank you for all your support and being part our AT community.
“With only a handful of companies to choose from, American Tall is the best. Prices are a bit high, sizing is hit or miss but always errs on the tall side. Quality is hit or miss. The “tall” market is mostly a bunch of garbage with a “t” printed on it. At least these guys try.”
Thank you for your honest feedback! We’re always working to improve, and hearing from customers like you is invaluable in helping us make our products and experience even better!
“Everyone I have given a gift to of American Tall's clothing has been excited to see them year after year. Quality has been great and wearability excellent.”
“I also ordered white leggins and you sent a black mens shirt. No humans to yals to only A I. This is terrible service!!!!!!!
Paula Haderle
Pmhaderle@yahoo.com”
“AT is a lifesaver when you are too tall, long, and lean to wear typical sizes. We have bought everything from formal wear (suit separates and button-down shirts), to bottoms of all types (chinos, jeans and sweatpants), to undergarments (various types of socks, and underwear). We look forward to buying more soon, including snow pants and base layers. The prices are not inexpensive but that allows for the quality, and the company to continue serving the Tall community. Thank you!”
“As a 5'10" Female, I could never buy a pair of lounge-sweat pants off the rack any where, yet I wanted some.. I have a 34" inseam flat footed and the length of the these are perfect for me, the quality is great as well. I am very happy with my purchase.”
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