“Shirts fit well, but not impressed with the quality. Of the three tee shirts I ordered, two had random fabric on the trim of the sleeves that I had to trim. This was my first purchase from AT. Most likely won’t order again :(”
We're very sorry that you've had difficulty with our items. If there is any specific issue you are facing, we recommend contacting our customer experience team so they can assist you. You may do this through our website: https://americantall.ada.support/chat/?greeting=
“Really love my purchase. It’s rare to love when ordering for the first time from a new place online. Loved both! Fit great and looked wonderful. Thankful to have found American Tall!”
“First, I love you to start because i finally found somewhere that sells "extra tall" my torso is way longer than my legs (I buy standard 32" length pants, off the rack)
Second, I love the basics i can buy here. I do wish there a few more variations in style for things like blazers/jackets, etc.
Overall, I will be buying here again”
We're sorry for your experience. We can see our customer experience team has assisted over email, and we hope their assistance has helped! Feel free to contact us if you have any questions.
“Sizing doesn't make sense, I used the size guide and measurements taken that day to purchase jeans for the first time. The pair I received was MUCH TOO BIG. I tried working with "size specialists" who couldn't help me find the right size and instead just kept referring me to the size guide. I ended up ordering two sizes down and it was still too big! Had to return both for store credit. I'm 6'3 and 180 lbs”
We're sorry for your experience, thank you for the feedback. Our size guide uses the garment measurements in reference with the measurements provided to calculate a size. However, the item may fit differently depending on each person's body. Feel free to contact our team if you have questions.
“The quality was decent, but I expected the fit to be a Tall, not a Long. The inseam was plenty long but I think they do not modify the seat to waist of the pants for tall women.”
We're sorry that you aren't completely happy with the fit. Thank you for your feedback, we'll pass it along to our design team. If you ever want to provide feedback or suggestions, you can use this link! This way, we can be sure your information is passed along to the right team: https://americantall.ada.support/chat/?greeting=6153497937b9c167b27734ff
Feel free to contact our customer experience team if you have any questions!
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