“I love that they sell tall pants for women. I wasn't particularly excited to see that a lot of the pants are made mostly of polyester, I was hoping for cotton options and linen. I ordered 2 different pairs of pants, the length is great, I'm not thrilled about the polyester--one was thinner, one thicker--but I'm going to make it work because it's hard to find long pants. I also still check the website regularly to see what's new.”
We greatly appreciate your feedback! If you ever want to provide feedback or suggestions, you can use this link! This way, we can be sure your information is passed along to the right team: https://americantall.ada.support/chat/?greeting=6153497937b9c167b27734ff
“I purchased 2 sale items that would have been a great bargain and ordered an item that wasn’t such a great deal. The latter item was shipped quickly and the bargain items were cancelled by American Tall. Good bait American Tall. I won’t buy from you again.”
We've looked into this, and can see you've been working with our team. The items didn't ship due to a syncing issue, however, we can see they have now been received. Please let our customer experience team know if you have further questions.
“The size options are amazing and like most people here this is the first place where I can buy things that actually fit. The sizes are so consistent everything I order always fits.”
“I wanted to love the brand bc I’m tall and nothing is ever long enough and this brand was; 2 stars for tall!
But, I didn’t like the fit of most of it”
We're sorry that you aren't completely happy with the fit of the products. Thank you for your feedback, we'll pass it along to our design team. Feel free to contact our customer experience team if you have any questions!
“Over all nice pants but, arrived with missing belt loop, I'll have to sew one on. Also I will have to hem them, alittle too long. And the material, although soft, it picks up alot of static, so things stick to the pants.”
We're very sorry to hear this! If you ever have issues with your items, we recommend reaching out to our customer experience team immediately. We would like to make sure you're provided with a quick and easy resolution!
“I have bought a lot of shorts and tops for my 13 yo granddaughter who is taller than I am already (5'8"). She has loved all of them! She hasn't had shorts that actually fit in the rise. In her words, "It's a game changer!"”
“What a dream! It has been a lifelong search for clothes that are perfect in length for both sleeves and legs. This elastic waisted, exquisite skirt falls to my feet (yahoo) and with a sweet pair of kitten heels/sandals, it is so comfortable. Well constructed, with quality cotton material as well as a sew-in, knee length slip, AND it has hidden pockets. It is so pretty with its summer blue floral pattern that makes it all the more wonderfully comfortable to wear.”
“The clothes is very nice. I disagree that we should have to pay for a return. Items are very expensive and I’m ok with that but if something doesn’t fit…… well you lose money in the return. Not a good feeling.”
We're sorry you're disappointed in our return policy. If you choose to use our pre-paid label a $9 fee is deducted as per our return policy. If you would like to avoid this fee you're welcome to return for store credit or exchange which is completely free. Feel free to contact our customer experience team if you ever have questions.
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