“I got an extra long because looking at the sizing I thought I would need that. I did not need that. They were probably 3 inches longer than I needed so I had to to hem them. Other than that, the fit is good.”
“I love the quality and style of the pants I've ordered. I'm a standard size 8 and I've had to get alterations done on every pair as the waisr is a bit tight and the hips are too big. This is not usually a problem with other brands. Otherwise I'm happywith the product itself. Thank you.”
“This was my first time ordering from American Tall and they exceeded my expectations. Everything fit, quality was great, and they send a cute thank you card for purchasing. Can't wait to purchase more from them!”
We're sorry to hear you've had difficulty with our sizing, thanks for the feedback. You're welcome to get in contact with our fit experts if you're having trouble finding the right size. They're happy to provide a recommendation!
“Fits me perfect! So happy to find a store for tall people. I’ve always had an issue finding clothing that fits me the way I like. This place is great! I’ve bought a bunch of clothes so far. Finally have the wardrobe I love. Highly recommend if you’re a tall lady!”
“I was sent the wrong size when you ran out of the correct size so I could not even exchange them so I just had to eat the cost and I ordered from another company. I was very disappointed”
We're very sorry for your experience, thanks for sharing. If you ever have issues with your order, we recommend getting in contact with our customer experience team immediately. We'd like to ensure you receive a quick and easy resolution to any issue you may have!
“I'm unsatisfied with the service. The chinos that I bought were the same waist size as the corduroy pants that I bought in the same purchase, but the chinos are significantly tighter and cannot be worn. Further, since they're final sale, I was informed that they cannot be returned nor exchanged. I wasn't aware of the latter. For an online clothing company, this is unacceptable. There shouldn't be such a difference between the fit of 2 pairs of pants of equal waist size.”
We're sorry the pants aren't fitting as expected. All final sale products will be marked in red under the "Add to Cart" button on the product pages. If you ever experience issues with your items, please get in contact with our customer experience team, we'd like to ensure you receive a quick and easy resolution.
We're sorry you weren't completely happy with your order, thanks for the feedback. If you choose to use our pre-paid label a $9 fee is deducted as per our return policy. If you would like to avoid this fee you're always welcome to return for store credit or exchange which is completely free. You may review the policy in our Help Center here: https://americantall.zendesk.com/hc/en-us/articles/19128666513307-What-Are-Your-Return-And-Exchange-Policies. Please feel free to contact our customer experience team if you ever have questions.
English
